Size Charts & Size Guide ‑ ESC

Size Charts & Size Guide ‑ ESC

Reviews (581)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy installation and intuitive interface, suitable for those without technical skills. They appreciate the responsive customer support that swiftly addresses issues and accommodates customizations. The app allows extensive customization of size charts, which can be linked to specific products via tags, enhancing customer confidence and potentially reducing return rates. Despite being free, it offers robust functionality and professional support, making it a cost-effective solution for e-commerce sites.

Edited March 17, 2019

couldnt install reached out to support no answer yetcouldnt install reached out to support no answer yet. wont install

Tastitch
United Kingdom
About 2 hours using the app
Eastside Co® replied March 18, 2019

Hi, I'm sorry you had issues installing our app. Our support hours are Monday to Friday, 9am to 5pm (UK time). As your request came in outside of these hours we weren't able to respond immediately, but one of our team will be in touch to help you get set up today.

Edited March 29, 2018

Good addon.
I take away one star because of time needed for any update.
When you want to update your charts, it takes ages before it goes live

Robust Creative
United Kingdom
About 2 hours using the app
October 28, 2019

It's not working how it's supposed to! I have 2 size charts showing up on every product page. It's very frustrating.

thehoodieboutique
Canada
About 2 hours using the app
Eastside Co® replied October 28, 2019

Hi there! It looks like you inserted the code into your theme twice, hence the size charts showing up twice. However, our support team have emailed you - if you'd like some help, they're ready and waiting so just reply to the email and we'll get the app up and running on your store in no time.

Best

Eastside Co

October 10, 2018

I used this app for size charting and for customer satisfied experience. It was instant with setup, I did not need to do anything. I input all sizes in cm. However I typed conversion of cm in inches in the description table and pressed saved but this did not show under my products. It would be beneficial if we could add picture size guides.

Revive Wear
Australia
About 2 hours using the app
October 29, 2019

I like the app but i would like to see international conversion chart templates for shoes, tops , pants and such. I bet everyone else would too and your ratings and following would sky rocket. The other apps dont have this feature and I would love to see it here.

Stonecrowe Trading Co.
United States
About 1 hour using the app
Eastside Co® replied October 29, 2019

Thanks so much for your review! We've passed your recommendations to our apps team.

Kind regards

Eastside Co

November 25, 2017

It's Free, but this app ultimately wants you to purchase the installation help for $12. The app conveniently links you to the "cart.liquid" page to add the code to your product page, however you cannot add the size chart to this section because it will not show up. I believe the developers purposefully did that which is a shame. In order to get assistance, you have to pay $12 each time. ..... Also, you are unable to customize the "look" of the size chart. You can only edit the fields with information.

Baby Envy Shop
United States
About 1 hour using the app
February 2, 2019

It would be a good app if it worked, but I tested out on the Debut theme (auto-installation) and could not get it to show on the site. I also checked the code, which had been auto-installed correctly.

Jungle Jitsu
United Kingdom
About 1 hour using the app
July 16, 2019

Hassle free my A$$, this is not an easy install, it glitches out constantly, importing tables doesnt work so when you try to manually create a table there is no way to add additional fields. Trash

Bijou Bodega
United States
31 minutes using the app
Eastside Co® replied July 17, 2019

Hi - sorry to hear you've not had a good experience with the app. We normally have exceptionally good feedback about Size Matters so we'd like the opportunity to explore further. We have a support team who can assist - they've sent you an email; if you liaise with them they'll be able to get it up and running for you no problem and ensure it is hassle free!

Best

Eastside Co

May 14, 2018

nice app. does what I need it to do without any problems

Cozycases
United States
29 minutes using the app
February 22, 2018

The idea is very good but this app is very poorly developed. It does not install, even when I put the code, and it's too hard to customize measurements because I can't do it by product, and have to do it by creating tags and then matching them... it's just too complex like this. You know, the problem with all these app developers, is that they don't understand anything about business. Then, they are trying to create apps for people that they never questioned in regarding their needs. It would be smart if these 99% of app companies here actually asked us what we need before vomiting stupid ideas of apps all over the place.

Inspired By Will
Lithuania
26 minutes using the app