Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless migration process, intuitive interface, and proactive support. Key features include volume discounts, gifting options, and advanced analytics. Merchants value the passwordless login and appealing customer portal. The Build-A-Bundle feature and customizable cancellation flow are praised for increasing order value and reducing churn. The app's team is recognized for their consultative approach and understanding of unique business needs. Despite the cost, merchants find the pricing fair for the value it offers.

August 2, 2021

Skio has been a massive improvement for us over ReCharge. They were able to migrate us over quickly and painlessly, and it has made our subscription offering much easier to manage and develop. The dashboard is clean and the integrated Shopify check out makes the process seamless. Glad to have found Skio!

Spongellé
United States
Over 1 year using the app
Skio replied August 2, 2021

Thank you for being here!

-Kennan

June 15, 2022

Really love the flexibility and functionality of this app for our store. The migration also couldn't have been smoother and we were able to work closely with the team to migrate from our old clunky subscription platform!

Feel Goods
United States
About 1 year using the app
Skio replied June 15, 2022

Appreciate the review Feel Goods team! So glad to hear migration went smoothly and we're so stoked to have you as partner :-)

-Kennan

April 26, 2022

Skio has been an excellent all in one subscription solution. The team helped to make the migration process seamless, and we've subsequently been able to minimize many of the issues experience on our previous subscription platform. Plus, the customer support and responsiveness is unmatched. Thank you Skio!

SIMULATE®
United States
About 1 year using the app
Skio replied April 27, 2022

Thank YOU Simulate! We're so grateful to have you as a partner and excited to see where the future takes us :-)

-Kennan

July 27, 2022

Although we're still relatively early on our journey with Skio, our entire team's initial reaction is that the app really makes things way easier for our team and customer's to manage their own subscriptions. All functionality has worked seamlessly as promised without any glitches. The Skio team is also very attentive - and for such a young startup I've been impressed by the amount of care they've put into our account and getting us set up. Of course, with any early-stage startup there were a few hiccups here and there with the migration from woocommerce - but migrations are always tricky and I was impressed with the team's ability to troubleshoot with us. highly recommend skio to any ecommerce brands looking to scale subscription!

Terra Kaffe
United States
About 1 year using the app
Skio replied July 28, 2022

Thank you so much for the thorough and honest review Terra Kaffe team! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

August 12, 2022

We were on another subscription app before which caused a lot of issues at checkout. Skio team really made the entire migration process smooth and easy. Jumped on whenever help was needed during and after the migration. It's been great working with everyone at Skio!

FLY BY JING
United States
About 1 year using the app
Skio replied August 16, 2022

Thanks so much for the review Fly By Jing team! We're so grateful you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

March 7, 2023

We switched over from ReCharge due to all the issues and the non-existent customer support. The team as Skio helped with the entire transition over. Much cleaner platform, better admin, better customer IU, and we have seen an increase in subscriptions since the switch. Highly recommend their product and support to anyone looking to get into subscriptions!

Supplement Warehouse
United States
About 1 year using the app
Skio replied May 4, 2023

Thank you for the review! We're so glad you're happy with the product and our team. Grateful to have you as a partner. :-)

-Kennan

May 12, 2022

We made the mistake of migrating from the major subscription app to an app that seemed to be comparable to Skio. Wow were we wrong! We came to Skio after 5 months of trying to migrate to this new app and work out the kinks, and Skio figured out how to migrate us (a 2nd time in 2 months) and had us up and running with Skio in 2 weeks. Have been super happy with the portal, and their team hustles to make things happen. Recommend!!

Atomic Coffee Roasters
United States
12 months using the app
Skio replied May 13, 2022

Glad to hear your migration went so well! We're so grateful to have you as a partner :-)

-Kennan

July 20, 2022

Skio has been the best subscription product we've used and we regret not transitioning over sooner. Our customer experience team has seen tickets about login issues reduce by >80% which has saved them hours. We also no longer see tickets from customers complaining about an inability to modify their orders because the Skio interface is so clean, simple, and easy to understand. Lastly, we love how responsive the Skio team has been in addressing any feature requests we have in record time. Would highly recommend anyone reading this to switch to Skio immediately.

immi
United States
12 months using the app
Skio replied July 20, 2022

Thanks for the review Immi team! We're so grateful you chose us to power your subscriptions and can't wait to continue to grow together :-)

-Kennan

March 30, 2022

They made the transition from Recharge easy, and we had some complicated things to work through on our landing pages, etc.

Magic Mind
United States
11 months using the app
Skio replied March 30, 2022

Thanks for being here! Looking forward to a great future together :-)

-Kennan

April 28, 2022

Skio app is very easy to use compared to other subscription-based platforms, especially for editing/modification; everything is made simple as the necessary features are provided in separate buttons in each profile. Their customer service team is also very friendly and assists us right away whenever we need help.

A Good Company
Sweden
11 months using the app
Skio replied April 28, 2022

We're so stoked to have you here! Can't wait to see where the future takes us :-)

-Kennan