Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless migration process, user-friendly interface, and features like volume discounts and gifting options. The passwordless login feature simplifies the customer experience and reduces service tickets. Merchants find the analytics dashboard useful for data-driven decisions. The customer service is praised for its responsiveness and custom integrations. The app is reliable, contributing to increased order value, improved customer retention, and reduced service load.

September 13, 2023

Absolutely amazing app! the onboarding + sales team are super experienced and offer as smooth as a transition as possible. The interface is extremely easy to use while also offering a wide array of intricate features such as GWPs, email outreach, & a comprehensive analytics dashboard. I went through several different vendors and did and in-depth comparison, Skio seemed to be the most complete and after boarding I can say that the product holds true to expectations! would recommend.

about-face
United States
About 2 months using the app
July 17, 2023

I made it a priority to migrate our store off of Recharge and onto Skio this year. The main selling point for me is that Skio offers excellent customer support. The team behind the app is highly responsive and knowledgeable. Whenever I have encountered a question or needed assistance, their support team was quick to provide helpful solutions. They have been frequent collaborators in helping improve our subscription program and I appreciate all the new features they have available to test.

Sightglass Coffee
United States
5 months using the app
Skio replied August 25, 2023

Stoked to have you as a partner! Happy to hear you've had such a great experience working with our customer support team. Can't wait to see where the future takes us. :-)

-Kennan

August 19, 2023

We're about a month in with Skio and are so happy we switched. We've used a number of different subscription providers and there's a reason that these guys have such a high rating. Their support helping us get up and running was elite. Our transfer over has so many unique components to it and they were there to help every step of the way. The features and functionality, the intuitive user portal, and the customer management on our end are all amazing. Highly recommended!

NOOMA
United States
About 1 month using the app
Skio replied August 25, 2023

Happy to hear you had an elite experience getting up and running. Grateful you are part of the Skio family! Thank you for the review NOOMA :-)

-Kennan

September 19, 2023

Working with SKIO has been incredible - Upgrading our subscription platform has been on the top of our to-do list for a while now, but the task seemed daunting. The SKIO team made the process quick, seamless, and worry-free!

With our new SKIO platform now live and running, we've been able to take advantage of performance and retention features that just we're possible with other apps!

Mindhoney®
United States
12 days using the app
Edited June 14, 2023

We've migrated across from recharge and whilst there were a few hiccups (linked to our set up with churnbuster and arpu), Skio responded quickly every time and will dive into your code and make amends. Very few companies offer white glove onboarding to this level.

Looking forward to seeing how it evolves. The rate of feature development is really fast paced and Skio have listened to our requests and have already started implementing new functionality - it's great to have a team that listens.

Free Soul
United Kingdom
2 months using the app
Skio replied June 28, 2023

Thank you so much for the thorough and honest review Free Soul! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

September 12, 2023

Great app! Really found their onboarding team extremely useful - as a non-technical founder it's been really useful working with a team of people really well versed in the space who know what they're doing.

Modern Mammals
United States
About 2 months using the app
August 24, 2023

Very satisfied with our decision to move from Recharge to Skio. Their team was incredibly supportive during the transition and the migration of existing subscribers went through seamlessly. The Skio team was there to immediately resolve any issues that came up. I would highly recommend them for your subscription app. Not only for the features of the software itself & the great user interface for customers, but also for their top notch support.

Sibu Seaberry
United States
2 months using the app
Skio replied August 25, 2023

Stoked to have you as a partner! Happy to hear you've had such a great experience working with our migration and support team. Can't wait to see where the future takes us. :-)

-Kennan

Edited June 27, 2023

Great app. We moved from recharge to skio and it's a way better UI/UX for our customers. Just the little things like skipping this months order or even ordering now is great!

Matcha Made
New Zealand
Over 1 year using the app
Skio replied June 28, 2023

Love working with Matcha Made! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

June 7, 2023

Couldn't have been easier and more enjoyable to onboard. Skio is on another level – super glad we switched over to them for our subscriptions! Thanks to the whole team there.

Lifestacks
United States
10 months using the app
Skio replied June 28, 2023

Thanks for the review Lifestacks team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

July 18, 2023

The team at Skio has been so amazing! I cannot begin to explain how helpful they are with customizations and problem fixes. You never see that with any technology company. Every promise they made when we signed on has been honored/delivered on and that is so impressive and rare. By far the best subscription partner for anybody on Shopify. Would highly recommend them!

Dr. Brandt Skincare
United States
About 2 months using the app
Skio replied August 25, 2023

Thanks for the review Dr. Brandt Skincare! Happy to hear how helpful you've found our customizations and problem fixes. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan