Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless migration process, intuitive interface, and proactive support. Key features include volume discounts, gifting options, and advanced analytics. Merchants value the passwordless login and appealing customer portal. The Build-A-Bundle feature and customizable cancellation flow are praised for increasing order value and reducing churn. The app's team is recognized for their consultative approach and understanding of unique business needs. Despite the cost, merchants find the pricing fair for the value it offers.

June 7, 2023

Couldn't have been easier and more enjoyable to onboard. Skio is on another level – super glad we switched over to them for our subscriptions! Thanks to the whole team there.

Lifestacks
United States
10 months using the app
Skio replied June 28, 2023

Thanks for the review Lifestacks team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

July 18, 2023

The team at Skio has been so amazing! I cannot begin to explain how helpful they are with customizations and problem fixes. You never see that with any technology company. Every promise they made when we signed on has been honored/delivered on and that is so impressive and rare. By far the best subscription partner for anybody on Shopify. Would highly recommend them!

Dr. Brandt Skincare
United States
About 2 months using the app
Skio replied August 25, 2023

Thanks for the review Dr. Brandt Skincare! Happy to hear how helpful you've found our customizations and problem fixes. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

August 29, 2023

Platform has everything we wanted and team is awesome. Migrated from another platform a few weeks ago and have already seen a marked impact on our business. Skio will be a game-changer for us. If you're on the fence about migrating, I have two words for you: do it.

Atlas Bar
United States
About 1 month using the app
June 14, 2023

Such a great experience with Skio! They're onboarding team really helped us set up Skio exactly how we needed it done. The account has been such a positive experience for our customers.

Kolkata Chai Co
United States
2 months using the app
Skio replied June 28, 2023

Glad to hear you enjoyed working with our onboarding team! Thank you so much for being part of the Skio family + excited for the journey ahead :-)

-Kennan

August 10, 2023

Very hands-on onboarding process. They made sure everything transferred smoothly and without a hiccup.

The product itself is far superior to our old subscription platform (Recharge). My favorite feature is the passwordless login. Happy we made the switch and would highly recommend it!

BATCH
United States
About 2 months using the app
Skio replied August 25, 2023

Thanks for the review BATCH! Glad you had a smooth onboarding process & excited for this journey ahead together. Its wonderful that Passwordless login is your favorite feature :-)

-Kennan

May 25, 2023

Great team - full service and then some! Features are obviously great, but what really makes Skio special is the team. It's a huge and welcome difference compared to other subscription apps out there.

Arber
United States
About 1 month using the app
Skio replied June 28, 2023

Stoked to have you as a partner! Happy to hear you've had such a great experience working with our team. Can't wait to see where the future takes us. :-)

-Kennan

August 14, 2023

Was using another subscription app, but the overall customer experience and backend is so much better with Skio. Additionally, they go above and beyond with customer support to help you get going or transition your subscribers if looking to upgrade.

R+D Body
United States
About 2 months using the app
Skio replied August 25, 2023

Love working with R+D Body! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

July 11, 2023

Love Skio!!! The team made our migration from another provider pain free and straight forward! We've seen better retention of our subscribers since moving too!

TMPL
United Kingdom
About 2 months using the app
Skio replied August 25, 2023

Glad to hear you loved working with our migration team! Thank you so much for being part of the Skio family + excited for the journey ahead :-)

-Kennan

May 29, 2023

Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!

Café Barista
Canada
2 months using the app
Skio replied June 28, 2023

Thanks for the review Café Barista! Happy to hear you are so pleased. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

September 14, 2023

We've recently started using Skio, and I'm truly impressed with the onboarding process. Everything went smoothly, and the technical support was both fast and helpful. We've already acquired our first subscription customers. I LOVE IT!

Openface
Lithuania
20 days using the app