Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless migration process, user-friendly interface, and features like volume discounts and gifting options. The passwordless login feature simplifies the customer experience and reduces service tickets. Merchants find the analytics dashboard useful for data-driven decisions. The customer service is praised for its responsiveness and custom integrations. The app is reliable, contributing to increased order value, improved customer retention, and reduced service load.

May 27, 2021

We decided to use Skio for our subscription products after testing out a couple of other recurring billing platforms (ReCharge and Bold). The app is easy to use and works really well for us! On top of that, the pre-launch support you get from Kennan is unbeatable. He will work with you to sort out any issues you encounter and will make sure that everything functions as you need. I highly recommend Skio!

Big Life Journal
United States
Over 2 years using the app
Skio replied May 27, 2021

Thank you so much for the kind words! Great working with you + looking forward to helping Big Life Journal grow :)

-Kennan

June 22, 2021

Skio has been the solution we wanted all along for our subscriptions. Not only was the migration from Recharge to Skio seamless, both the customer back-end and the admin back-end are incredibly user-friendly, straight-forward, and the entire app is well maintained. Kennan was a HUGE help and answered our questions promptly, and has continued to maintain excellent service. We'll be Skio customers for a long, long time!

Nutracelle
Canada
Over 2 years using the app
Skio replied June 22, 2021

Thanks you so much for the kind words! Love working with you and team and looking forward to helping you grow.

-Kennan

November 19, 2021

We're just starting out with Skio, but they've been great to communicate with and have been extremely helpful in the migration from Bold. We're excited to provide our customers a much easier solution for subscription management!

Munk Pack
United States
About 2 years using the app
Skio replied November 19, 2021

So excited to have you + team here and looking forward to helping grow your subscriptions :)

-Kennan

April 20, 2022

Finally someone did subscriptions right. It's all about the seamless login and reducing customer frustration. SKIO has progressed subscription tech multiple leaps forward from recharge. Love the product and the team.

Uprising Food
United States
About 2 years using the app
Skio replied April 20, 2022

Appreciate the kind words! And so glad to have you as a partner :-)

-Kennan

January 20, 2022

Easy to use and we received incredible support from Kennan and his team. Seamless implementation and great user experience

Gooey Snacks
United States
Almost 2 years using the app
Skio replied January 20, 2022

So excited to have you/Gooey selling subscriptions with Skio! Thank you for being here :-)

-Kennan

April 29, 2022

We made the switch from the Bold Subscription App and it was very simple to get used to. The range of actions is very easy to understand for both the customer and the company when making changes to subscription information. They did not have all the features we were used to right away. However, we definitely asked, and they definitely delivered. Responsive support and seamless customer/subscription interaction have made my job easier.

Barukas
United States
Almost 2 years using the app
Skio replied May 2, 2022

Thanks so much for the review! Glad we could help make things easier for your team :-)

-Kennan

November 19, 2021

The UX Skio provides for subscription is streamlined and seamless, something our customers begged for and now really appreciate. Our subscription-related CX tickets have decreased tenfold. Highly suggest using a Shopify native app for recurring billing -- only have to make changes in one place (shipping address changes, refunds, etc.). Also, the Skio team is super responsive, efficient, and helpful and they've been angels at working with us to customize just about everything. Excited to launch our text-to-swap feature and the group referral. Would definitely recommend!

Bev
United States
Almost 2 years using the app
Skio replied November 19, 2021

Thank you so much - we love having ya'll here! So excited to help grow Bev subscriptions :)

-Kennan

June 4, 2021

I have used many subscription apps on Shopify, but this one is by far the best! Easy to use, great price and even better customer service! Recommend to anyone who needs subscriptions on their store

Howling Wolf Tattoo
United States
Almost 2 years using the app
Skio replied June 4, 2021

Thank you! It's great having you and the team here!

-Kennan

June 8, 2022

We actively promote Skio to other e-commerce companies. As a brand that focuses on customer experience, we were pleased to see how user-friendly they made the platform for customers. We also enjoyed the ability to customize subscription frequency, add-ons, and customer rewards. The best part was how fast the seamless switchover and fast integration A big thank you to Skio's developer and customer service team.

Urban Dollzz
United States
Almost 2 years using the app
Skio replied June 9, 2022

Thank you so much for the thoughtful review Urban Dollzz team! We're so grateful to have you as a partner and to be on this journey with you :-)

-Kennan

April 1, 2022

We migrated from Recharge to Skio this past quarter. Immediately solved many friction points our subscribers were having around access/logins, and modifying their subscription schedules, addresses, products...etc. We can also send upcoming order reminders with Klaviyo with the same easy-login journey which allows customers to maintain a consistent branded experience. Their customer support team AND engineering team are very responsive and super easy to work with! Not something you see with some other options out there.

Huron
United States
Almost 2 years using the app
Skio replied April 1, 2022

Thanks for being here! Excited to go on this journey with you and team :-)

-Kennan