Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless migration process, intuitive interface, and proactive support. Key features include volume discounts, gifting options, and advanced analytics. Merchants value the passwordless login and appealing customer portal. The Build-A-Bundle feature and customizable cancellation flow are praised for increasing order value and reducing churn. The app's team is recognized for their consultative approach and understanding of unique business needs. Despite the cost, merchants find the pricing fair for the value it offers.

January 25, 2024

Shaw was our launch specialist and he was awesome. Super communicative, quick, thorough, and detail-oriented. We're just using the basics of the platform now, but we're looking forward to using all of the unique capabilities like the surprise and delight, bundling, etc. The app itself is pretty intuitive; easy to use. The whole Skio team jumped in to support us as we were getting started/onboarding. I really appreciated that.

SoyKitty
United States
4 months using the app
January 17, 2024

Our brand had a plethora of complicated needs in the migration over to Skio. The Skio team worked overtime to figure out how to meet our needs, especially Jackson! We are happy with the successful migration and look forward to implementing all of the additional revenue boosting optimizations that Skio includes. The customer service team is great and responds within 24 hours, typically less which is very helpful for a smaller team like ours! Also, our customer experience has improved significantly both in terms of the ease of subscription maintenance and the offerings we can now provide. Absolutely recommend.

The Bomb Co
United States
4 months using the app
April 4, 2024

Love Skio! The entire team is super helpful, organized, and available. And the platform itself and UI for both the customer and the business is lightyears beyond what I've seen.

MAGIC CACTUS
United States
21 days using the app
March 5, 2024

A+ service when it came to the migration from recharge to Skio. Big win for our customers and CX team.

Teangle
Canada
29 days using the app
February 27, 2024

Great customer service. Great team. Great platform. All great things.

Genepro Tea
United States
3 months using the app
January 9, 2024

Absolutely the best subscription service out there, with the best team behind it!! Nothing is problem, their support is out of this world. They ensured everything was exactly how we wanted it. And an effortless migration from our previous provider. Skio is the Telsa of subscriptions. I can not recommend them highly enough. As for the subscribers, they find it so much easier to use, to access their subscriptions, to receive notifications etc etc. If you want subscriptions to be done right, go to Skio full stop.

Golden Greens Organic Ltd
United Kingdom
23 days using the app
January 18, 2024

I strongly recommend the app. All the team Skio are super friendly, helpful and very professional. The experience with the app for our customers is really friendly and I rate all the functionality and settings with 10/10.

InaEssentials.UK
Bulgaria
About 2 months using the app
December 29, 2023

Love Skio. Shoutout to Kobi for a quick/painless migration! Passwordless login makes our subscribers so much happier when logging in - they even tell us. AND the conversion rate for subscriptions has seen a noticeable increase. I would highly recommend Skio.

Kat Burki Skincare
United States
3 months using the app
January 8, 2024

Love Skio. Shoutout to Christian for an extremely quick migration, very happy with Skio so far

Know Beauty
United States
25 days using the app
November 30, 2023

Big shoutout to Adrian, Christian, Laura, and the whole Skio team for getting us up and running in just 3 days! Being a new brand, we're all about being scrappy, so initially, we went with Yotpo's free plan. Let's just say, that wasn't the brightest idea. When we started looking for other subscription platforms, Skio really caught our eye. It wasn't just another paid plan - it stood out big time. The customer portal? User-friendly, super sleek, and easy to manage. And the features? Seriously, they've got everything you could think of, and it's all so easy to navigate. They've really nailed it!

Waterdoctor
United States
24 days using the app