Reviews (238)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants report significant boosts in subscription growth and retention, leading to increased recurring revenue. They value seamless Shopify integration, customizable portals, passwordless login, and robust analytics. Features like Build-A-Bundle and Klaviyo integration enhance customer experience. The app offers smooth migration from platforms like Recharge and Bold. Merchants praise the responsive support team for strategic insights and personalized assistance, aiding their subscription growth journey.

April 16, 2026

We've been on Skio for a while now, but working with Gabrielle Yang has taken our subscription program to a completely different level. She didn't just show up as a support contact, she came in as a true partner.

She proactively dug into our data, surfaced insights, and came to every conversation loaded with ideas that were actually relevant to where we are as a brand. You can tell she genuinely cares about our growth. That kind of rep is rare. If you're on Skio and you have the chance to work with Gabby, consider yourself lucky. She's the real deal.

The Absorption Company
United States
12 months using the app
April 11, 2026

Skio is hands down the best subscription tool out there. I spent a lot of time researching different options, and since starting with Skio, we’ve been consistently satisfied.

The platform is super intuitive and the UX is great. Also, the level of support is honestly outstanding. Their whole team is incredibly responsive, and they’re constantly rolling out thoughtful feature updates that make a real difference (most of the times from customer painpoints, since they love taking in feedback).

A special shoutout to Elliot, who has been an amazing account manager: always proactive, helpful, and genuinely invested in our success.

If you’re looking for a reliable and high performing subscription solution, I can’t recommend Skio enough.

Glucose Goddess
France
Over 2 years using the app
April 7, 2026

We’ve had a really smooth experience with Skio so far, it’s helped shift control to the customer in a really clean way, which has taken a lot of pressure off our Customer Support team.

New features and improvements are coming through all the time, which is great because it’s clear they’re always working on improvements for us and our customers.

Elliot and the team have been great to work with, always approachable and genuinely helpful whenever we need input or want to sense check something. Their support team is also incredibly responsive and really thorough when it comes to digging into more complex issues.

DIRTEA
United Kingdom
Over 1 year using the app
March 31, 2026

Skio support is so helpful, always happy to assist with any issue we’ve been having. Our Success Manager Elliot kept us updated with new features that could improve our services and shared tips that could bring more sales and nurture our existing customers. The system is also easy to operate and very functional.

Inessa
United Kingdom
Almost 4 years using the app
March 31, 2026

We've been really impressed with Skio. The platform makes managing subscriptions straightforward and the overall experience for our customers is constantly improving as new features are being released every month.

A special shoutout to Elliot and the support team, they’ve been an absolute pleasure to work with.

Whenever we had questions or needed support, Elliot was quick to respond, knowledgeable, and genuinely went above and beyond to make sure everything was running smoothly.

It's rare to find that level of attentiveness in a support team, and it's made a real difference for us.

Highly recommend Skio to any brand looking for a solid subscription solution backed by a team that truly cares.

Purolabs Nutrition
United Kingdom
Over 3 years using the app
March 30, 2026

We have had a great experience using Skio so far, and our Customer Success Manager Elliot is great to work with. Highly recommend this platform!

Surreal UK
United Kingdom
Over 2 years using the app
February 19, 2026

I have to say great experience so far with Skio. Elliot is a beast and really looks into your business and helps with giving tips. The software is great but the help from the account manager is what really makes the difference. Thanks Elliot! let's make it a great year together.

Bloomin
United States
7 months using the app
February 19, 2026

We run a women's health supplement brand with thousands of active subscriptions on SKIO, and Elliot has been incredible to work with.

When I joined the team as CRO, we had a ton of subscription infrastructure work to do - variant restructuring, cancel flow optimization, payment recovery, portal UX improvements, the whole nine yards. Elliot built out a detailed tracker of everything, prioritized it all, and walked us through the migration path step by step. He genuinely understands the technical side of subscriptions at scale, so conversations with him are always productive.

The platform is super solid too - bulk operations, flexible cancel flows with tiered retention offers, dunning optimization, and clean analytics. But Elliot is what makes SKIO special. He operates more like a subscription strategist than a support rep. Always responsive, always thinking about the bigger picture.

Helped us scale subs 10x in under a year. If you're running subscriptions on Shopify, SKIO + Elliot is the move.

Nuora
United States
11 months using the app
February 18, 2026

Switching to Skio has genuinely been one of the best operational decisions we’ve made as a brand.

The subscription experience is seamless from both the customer and merchant side, but what really sets Skio apart is their loyalty platform. It isn’t just a bolt-on feature — it’s intelligently built into the subscription journey. We’ve seen stronger retention, better customer engagement, and a noticeable uplift in long-term value because rewards feel meaningful and easy to use.

From a merchant perspective, the backend is clean, intuitive and gives us proper visibility over subscriber behaviour. It allows us to make strategic decisions rather than guess.

But the biggest differentiator? The team.

Their availability and responsiveness have been exceptional. Whenever we’ve had a question, needed guidance, or wanted to explore a feature more deeply, the support has been proactive and genuinely collaborative. You don’t feel like a ticket number — you feel supported by people who understand subscription growth.

Skio feels like a partner in scaling, not just a platform.

We’re incredibly happy we made the move.

— Kelly, Operations Manager, Elle Sera

Elle-Sera
United Kingdom
About 2 years using the app
January 30, 2026

Skio has been a great subscription platform for our business. The product is flexible, reliable, and continues to evolve in ways that actually support real-world subscription use cases.

A special shoutout to our account manager, Jordan B. He’s hands down the best AM we’ve worked with across any provider — incredibly responsive, thoughtful, and proactive in helping us get the most out of the platform. That level of partnership makes a big difference.

Highly recommend Skio for teams serious about subscriptions.

provenskincare
United States
Over 1 year using the app