Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless migration process, intuitive interface, and proactive support. Key features include volume discounts, gifting options, and advanced analytics. Merchants value the passwordless login and appealing customer portal. The Build-A-Bundle feature and customizable cancellation flow are praised for increasing order value and reducing churn. The app's team is recognized for their consultative approach and understanding of unique business needs. Despite the cost, merchants find the pricing fair for the value it offers.

December 1, 2023

The implementation of Skio was smooth and straightforward. After the go live, even without heavy communication, some customers already subscribed to the monthly orders service. Also the UX of the login area for the customer is great.

Gladskin DE
Netherlands
3 months using the app
November 30, 2023

Big shoutout to Adrian, Christian, Laura, and the whole Skio team for getting us up and running in just 3 days! Being a new brand, we're all about being scrappy, so initially, we went with Yotpo's free plan. Let's just say, that wasn't the brightest idea. When we started looking for other subscription platforms, Skio really caught our eye. It wasn't just another paid plan - it stood out big time. The customer portal? User-friendly, super sleek, and easy to manage. And the features? Seriously, they've got everything you could think of, and it's all so easy to navigate. They've really nailed it!

Waterdoctor
United States
24 days using the app
November 14, 2023

After 15 years of developing and working with direct-to-consumer marketing platforms, Skio is by far the best team and software I have worked with. Their team is fast, responsive, and truly takes a 'white glove' approach. We migrated from WooCommerce to Shopify, and the Skio team was with us every step of the way. The software empowers our marketing and email teams to create campaigns and ideas to increase monthly recurring revenue so much more easily. Our customers range in age from 24 to 65+, and the Skio customer portal is easy, fast, and makes the subscription process incredibly smooth.

If you are looking for a subscription platform that truly works, Skio is your only option. I just bet the future revenue of our company on it, and I could not be happier with the results.

Slumber
United States
14 days using the app
October 30, 2023

The term 'partner' is often tossed around so loosely that it looses much of its meaning. Skio however, is one of those rare exceptions that truly deserves to be called a trusted and valued partner. And that is what they are to our company. From our initial contact w Aiden, to the ongoing superior support, communication and expertise from Sandro and Kobi, every single experience and touch point to date w Skio has been a 5-star++ experience. Oh yeah, the actual Skio platform and software blows away anything we used or have seen in that past. But what is really a home run is when you find that level of tech innovation, supported by a team of human excellence through execution and optimization. Skio is the full package.

Derm Dude
United States
About 1 month using the app
October 30, 2023

Great app and great service before & after the sale. Skio's passwordless login has been a game changer for our subscriber experience and customer service load. In addition Timothy and the support team are top notch, both in the initial migration as well as sharing best practices and brainstorming ideas that drive value to both our business and the subscriber. Highly recommend Skio.

SANS Meal Bar
United States
7 months using the app
October 30, 2023

In our extensive experience managing multiple brands, we've predominantly used Recharge for our subscription services. But when we introduced a subscription model for Azio Beauty, we wanted to try smt different. From the get-go, Skio demonstrated its superiority. The onboarding process? Flawless. We rate the team 10/10. We came to them with customization requests, fully prepared to invest extra for these modifications. But Skio's team? They stepped up, handling everything without batting an eye or charging an extra dime.

10/10

Azio Beauty
United Kingdom
27 days using the app
October 26, 2023

The SKIO migration team are awesome. Helped us every step of the way transitioning from our old provider. SKIO has some amazing features which we can't wait to implement. We've also been able to seamlessly integrate Klaviyo allowing all our email systems to be managed in one place.

drinkctrl.com
United States
About 2 months using the app
October 19, 2023

Have nothing but good things to say about switching to Skio! The team was extremely attentive and ready to help whenever any issues occurred. Our subscribers are also very happy with the new interface, and are having a much better experience using Skio. Would definitely recommend!

Bunjie
Australia
9 months using the app
October 19, 2023

Top notch team and service! They are constantly working on new updates and features that help merchants like us grow our subscription business.
During the integration process, their support team was extremely helpful and was even able to work on a custom integration for our store. We have some pretty complex logic for a part of our business and their team was able to add extra features to their api to support our functionality! Working with members from different departments/team is always a pleasure.

Vitauthority
United States
5 months using the app
October 18, 2023

Skio is great! Makes setting up and optimizing subscriptions EASY. Shoutout to the team for a quick/painless onboarding! I highly recommend to any Shopify store owner looking to launch or enhance their subscription offerings.

VeloxBot
United States
2 months using the app