Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless migration process, intuitive interface, and proactive support. Key features include volume discounts, gifting options, and advanced analytics. Merchants value the passwordless login and appealing customer portal. The Build-A-Bundle feature and customizable cancellation flow are praised for increasing order value and reducing churn. The app's team is recognized for their consultative approach and understanding of unique business needs. Despite the cost, merchants find the pricing fair for the value it offers.

September 27, 2023

Great app. We had a terrible experience with a similar app that took months (literally) to get anything done, and we finally switched to skio. They were very on top of their game, nothing was "too hard" and they got back to us quickly.
So glad we made the switch. I recommend Skio to other brands i know.

Trio Beauty
United States
About 2 months using the app
September 21, 2023

Skio helped me to set up everything on my store. I have ask several times them to develop some features in order to improve retention. They also help me to change a bit the display when needed and they are very open to improve the app. Thank you the team

Fraté Maté
France
8 months using the app
September 19, 2023

Working with SKIO has been incredible - Upgrading our subscription platform has been on the top of our to-do list for a while now, but the task seemed daunting. The SKIO team made the process quick, seamless, and worry-free!

With our new SKIO platform now live and running, we've been able to take advantage of performance and retention features that just we're possible with other apps!

Mindhoney®
United States
12 days using the app
September 15, 2023

As the Director of Retention at Kitsch, a beauty company with a significant focus on subscription-based products, I've had the pleasure of integrating and working with Skio for the past few months. To say that Skio has been a game-changer for our subscription management would be an understatement.

One of the most critical aspects of retention is the user experience, and Skio excels in this domain. The app offers a hosted subscription portal that's not just easy for our team to manage but is also incredibly user-friendly for our customers. The passwordless login feature is a subtle but impactful touch that makes the entire process smoother for our users.

Additionally, Skio's analytics dashboard makes it quick and easy to monitor cohort retention, subscription program health, and more. The comprehensive array of metrics, including MMR and AOV, has given us rich insights into our subscription business. We've been able to pinpoint what's working, identify areas for improvement, and make data-driven decisions more confidently than ever before.

The built-in upselling tool has been another boon. Not only has it contributed to an increase in our subscription average order value, but it has also given us another avenue to delight our existing customers with additional products and services. Advanced capabilities like half skips and product swaps have further enriched our toolkit for customer retention.

The value it brings to the table more than justifies the investment. From the user experience to analytics and additional features, Skio has proven to be a holistic solution for managing our subscription business. I wholeheartedly recommend Skio to any Shopify store looking to supercharge their subscription management and customer retention efforts.

KITSCH
United States
5 months using the app
September 14, 2023

We've recently started using Skio, and I'm truly impressed with the onboarding process. Everything went smoothly, and the technical support was both fast and helpful. We've already acquired our first subscription customers. I LOVE IT!

Openface
Lithuania
20 days using the app
September 13, 2023

Absolutely amazing app! the onboarding + sales team are super experienced and offer as smooth as a transition as possible. The interface is extremely easy to use while also offering a wide array of intricate features such as GWPs, email outreach, & a comprehensive analytics dashboard. I went through several different vendors and did and in-depth comparison, Skio seemed to be the most complete and after boarding I can say that the product holds true to expectations! would recommend.

about-face
United States
About 2 months using the app
September 12, 2023

Great app! Really found their onboarding team extremely useful - as a non-technical founder it's been really useful working with a team of people really well versed in the space who know what they're doing.

Modern Mammals
United States
About 2 months using the app
September 12, 2023

Super easy installation and love the application so far. Transferred from Bold and am extremely happy

Akasha Superfoods
United States
About 2 months using the app
September 11, 2023

Top-notch care from the Skio team! Our migration from Recharge to Skio was seamless thanks to their awesome team. From start to finish they were organized, patient, thorough, and very responsive. We've been migrated over for a few weeks now, and their team continues to provide excellent support. It's easy to get them on calls and work through any various questions that pop up as we learn a new platform. Overall they've done an excellent job at making our brand feel important and valued, and they've delivered on all the features and perks we were sold on to make the switch. Couldn't be happier with the new platform and the growing success of our subscription business!

VitaCup
United States
About 1 month using the app
August 29, 2023

Platform has everything we wanted and team is awesome. Migrated from another platform a few weeks ago and have already seen a marked impact on our business. Skio will be a game-changer for us. If you're on the fence about migrating, I have two words for you: do it.

Atlas Bar
United States
About 1 month using the app