Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and effective upselling features. They report increased sales and conversions, particularly valuing the ability to suggest products based on cart contents. The professional design, responsive customer support, and compatibility with custom themes and other apps are also praised. Merchants enjoy the gamified upselling features and note an increase in average order value and return on ad spend without the need for coding.

November 23, 2018

I didn't even get to try this and you slapped me with the $47 invoice and you guys are totally overpriced!

Skybluefly
United States
17 days using the app
September 12, 2017

Great app. Awesome customer service. Highly recommended

Fishverse
United States
About 12 hours using the app
January 2, 2018

I really like the idea behind this app

Charming Chi Chi
United States
About 11 hours using the app
February 9, 2017

I love the app and how easy it is to set it up. I read a feedback where the guy said, it increases the loading times, particularly on mobile devices. I asked a few people to browse on my page and trigger the upsells etc. They didnt have problems. Curious if anyone has had problems with loading times on mobile?

Zorazara
Cyprus
12 days using the app
January 9, 2018

Incredible great support from the guys at smar7. I am filled with confidence after chatted with these guys and I know they are interested in my success with my store.

Groovyfitness
United States
About 8 hours using the app
September 16, 2019

Popup appears 10% of the time. Very disapointed about that. We lost a lot of sales because of that.
Need another app: Smar7 gateway to implement post checkout upsell... Very disapointed
Issues with goal reach with Free Shipping bundle.

Divineliner
Switzerland
10 days using the app
Skup replied September 16, 2019

Hey there,

We're sorry to hear that you're having issues. We'd love to take a look and offer 24/7 support. If you already have a support ticket I'd be more than happy to escalate it and have our dev team take a closer look as well.

As for post purchase Upsells you'll find all apps are this way and that's because Shopify does not allow post purchase upsells natively and also doesn't allow those apps in the App Store so it's required for us by Shopify's rules to break it into two separate applications

As I said we're more than happy to solve any issues you have and we'll also give you an extended free trial just to ensure everything is working smoothly before you have to pay

Just hit us up at our support desk right here: https://skup.net/support

Edited May 21, 2016

The app functionality is great. But that's only if you are selling in USD!!! Having gone through the installation it was super annoying to find out that the App only supports USD! It would have been so much easier if this was communicated somewhere in the page. We wouldn't have bothered with it. For that reason, I'm leaving a two-star review.

Amantelingerie
Sri Lanka
10 days using the app
September 16, 2017

Creative and well thought out up sell app with Awesome Results I luv it

Anointed Handz
United States
About 6 hours using the app
April 25, 2017

Great tool and app saves a lot of time!

Pinkohana
United States
6 days using the app
February 2, 2018

Best user-friendly upsell app. Love it.. Highly recommend!

Kbgi
United States
About 5 hours using the app