Reviews (55)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited April 16, 2018

Absolutely perfect! Thank you so much.

Iheartbicycles
Canada
3 months using the app
June 25, 2019

Really easy to setup & it creates a non-intrusive cookie banner which matches our branding. Would recommend if you want to be GDPR compliant!

Voltage Sport
United Kingdom
3 months using the app
February 3, 2019

I think this is the only TRULY GDPR COMPLIANT app on the shopify platform. I have looked at others but they are simply just a cookie bar. At least with this app you can actually be compliant! £3/month is such a small price to pay in comparison to the HUGE fines you could receive for being non-compliant. Thank you for actually creating a real GDPR consent app!

KODDII LIFESTYLE
United Kingdom
3 months using the app
May 19, 2018

Nice app, very simple to use and easily customisable. Have installed onto 2 stores with no problems. Happy to pay for it so that we can access cookie compliance data. The only reason I haven't given it a full 5 stars is simply because there's no way for users to view the cookies and self-manage their opt-in/out...if this could be added as part of the apps development plan that would be great - very happily pay for this functionality to be completely compliant with GDPR! Thanks Upsell!!

Victory Amps Store
United Kingdom
Almost 4 years using the app
May 15, 2018

Outstanding app, but even better, outstanding support - highest recommendation!

Casals Classical Lps Cds
United States
3 months using the app
Edited October 13, 2020

Updated: Thank you. I've received your emails and read the reply to this review. I appreciate the reply and fix. Previous Review: I've emailed support team in the past, via "support link" or the gmail email address they provide in the app. I've never received a response yet. They recently included a new feature in the app, 'Enable GDPR-compliant analytics' which seems to relate to a new console error I'm receiving from our site. I get a status 400 error from file 'set_tracking_consent.json' which, according to Shopify Support, the app is failing for smarteucookinbanner.upsell-apps even when agreeing to cookie consent.

Targus US
United States
Over 3 years using the app
Impress replied October 13, 2020

Hi, thanks for the review and for reaching out! I've been working on new feature development the last few days and got distracted. Sorry about that!
(I sent the following via email but for anyone who's curious...)

Luckily that 400 status response is just a console warning from a Shopify API that was recently released, and wasn't causing any slowdowns or errors. The banner was still displaying, waiting for consent, and tracking acceptance.

Shopify just launched their Customer Privacy API at the start of the month, which is an API that lets our banner tell 3rd party apps when a user has consented to tracking. When the API left beta, Shopify changed the API behavior to render a 400 response if you interact with it when it's not necessary.

I just deployed an update to the banner, so now we only call the API endpoint when it's necessary. You won't see that console error anymore, and fortunately you don't need to change anything so we should be all set!

Thanks again for reaching out.

September 5, 2019

Works well, though it would be useful to have the option to make the banner bigger so it was more obvious.

Underdog Coffee Company
United Kingdom
Over 2 years using the app
Edited July 31, 2018

Simple app and easy to install (But you need to be interested in GDPR!)
That is always the basic requirement.

My "Aha-Effect":
If a user revokes consent, the cookies will deactivated after the next link in the navigation is opened. Very good app! And very good help from "Ed" via their E-Mail Support. :) THANKS!

Winewings
Germany
About 2 months using the app
June 20, 2019

There is a flaw in the app. Customer service doesn't respond to emails. Would not recommend this app!!

MR MARVIS
Netherlands
Almost 3 years using the app
April 11, 2018

This app is close to perfect. It does what is says and it looks good. Recommended!

The Great Wall Of Art
South Africa
About 1 month using the app