Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including image optimization, meta tags editing, SEO reports, and fixing broken links. They find it user-friendly and value its AI capabilities for generating meta titles and descriptions. It's effective in enhancing site speed, search engine rankings, and user experience, leading to increased store traffic. The customer service, particularly from team members like Julia, Simon, Eli, and Martin, is highly praised for its responsiveness. The app is also considered affordable and good value for money.

February 25, 2024

Works great, swift customer support, would highly recommend.

PeachyBash
United States
3 months using the app
March 11, 2024

Good Product Apps and outstanding support

Neotech
United Arab Emirates
8 months using the app
April 15, 2024

Julia stayed with me all afternoon to help me with my slow loading page. The provider of my theme fuel is very poor. This is a stark contrast.$ 99 well spent!

LotsKarma
United States
28 days using the app
April 5, 2024

Awesome and so easy to use!!! Must-have for Shopify stores! Upgrading asap!

Mystic Essentials Handmade
United States
14 days using the app
February 21, 2024

I cannot praise TinyImg enough for their outstanding online support. As someone relatively new to their platform, I was blown away by the level of assistance and dedication they provided.

From the moment I reached out with my inquiries, the TinyImg support team exhibited a remarkable commitment to ensuring I had a seamless experience. Their response time was incredibly prompt, and what stood out was not just the speed but the depth of their responses. They took the time to understand my questions thoroughly and provided clear, concise solutions.

What truly sets TinyImg's online support apart is their proactive approach. Even before I realized I had certain concerns or questions, they anticipated my needs and offered guidance that went above and beyond. It's evident that they genuinely care about their users and are passionate about helping them succeed.

The support team's expertise is impressive. They not only addressed my immediate issues but also took the time to provide additional tips and best practices to maximize the benefits of using TinyImg. This level of personalized attention has been a game-changer for me and my team.

Furthermore, the support interface itself is user-friendly, making it easy to communicate and keep track of our conversations. The team's commitment to continuous improvement is evident, and it reflects in the overall positive experience of interacting with them.

In conclusion, TinyImg's online support is a shining example of excellence. It has not only resolved my concerns but has also left me with a sense of confidence in their platform. If you value exceptional support in addition to a fantastic product, TinyImg is the way to go. Kudos to the support team for setting a benchmark in customer service!

Coastal Golf Canada
Canada
About 22 hours using the app
TinyIMG replied February 22, 2024

Thank you so much for such an amazing review! We are always glad to assist and go the extra mile for our clients!

January 31, 2024

A big time saver for me and easy to setup! Quick and kind customer service as well. Thumbs up!

FossilsAndMore
Netherlands
About 1 month using the app
January 9, 2024

I would like to say that Tiny has made my SEO work for my store alot easier. It gives me clear directives on what to handle. Although am still early in the game, am hopeful i will get there

KWT Tech Mart
Uganda
About 2 months using the app
February 24, 2024

Amazing apps!!!!!!!!!!!!!!!! I wanna give them 10 star!

Hastella.J
Hong Kong SAR
About 1 month using the app
December 23, 2023

What is really important to me is that I can contact a human who actually cares. I haven't been with Tiny for very long but both times I've interacted with someone in the chat they have responded so well. Just now Julia was amazing, actually helping me with something not directly related to seo - an issue with how my site was showing up for me. She was able to show me that what I thought was a huge disaster where only parts of my site were updating is actually a cache issue because she could see all the updates live and I couldn't! I'd been losing sleep over this thinking I would have to rebuild my entire site. I am so impressed that she took the time to talk to me and try to troubleshoot this. This gives me confidence to ask about all aspects of their service whenever I need to. Thanks !

Gabriella Buckingham
United Kingdom
About 2 months using the app
January 17, 2024

Julia has been a terrific help for us getting our speed score up for our site! She is always very thorough and quick with getting back to us when we have questions or need support. Highly recommend Tiny for all SEO/image and speed score needs :)

Wellaine
United States
21 days using the app