Tiny SEO Speed Image Optimizer

Tiny SEO Speed Image Optimizer

Reviews (2,346)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving site speed and SEO, praising its automation features like image optimization and SEO-friendly metadata generation. The user-friendly interface is ideal for those with limited SEO knowledge, and additional tools such as broken link management and automatic redirects are valued. The customer support is responsive and knowledgeable, with team members like Simon, Julia, and Chris receiving specific commendations. The app is also noted for its competitive pricing, making it a valuable tool for enhancing customer experience and business performance.

December 18, 2023

I am still familiarizing myself with everything but so far the setup was super simple and the format of the app is easy. I'm currently digging into the SEO portion of Tiny and I know I need to continue to make some tweaks for speed optimization, but how great that I know that based on the information provided to me by Tiny!

Lucid Willow
United States
2 months using the app
April 15, 2024

Great customer service and app works as desired. Ran into a small issue with the JSON-LD script and Simon showed me how to fix it with ease. Even helped me edit some alt image duplicates. Highly recommend this app

Taylor Upstate
United States
10 days using the app
January 11, 2024

It made it really easy to take care of things. I have used other apps before but they were too complicated. I am really happy with this app and how it made things automated and easy with minimal effort. Highly recommend it.

LinoJewels
United States
3 months using the app
November 11, 2024

Tiny SEO has been a game changer, it sits there doing its job, correcting some issues such as 404x, its allowed us to simplify & optimise our store with minimal effort, We don't use an agency for anything on the site, along with a number of other apps we have got our DA to 54 after only a few years.

Two Fat Blokes Ltd
United Kingdom
About 2 years using the app
February 27, 2024

This app is a beast, does everything from image optimzation to seo, speed booster, lazy loading, compression etc....Julia is amazing, she is knowledgebase and never say no. The support is always spot on.

A Bit Orange
United States
12 months using the app
June 4, 2024

Simon and team were extremely responsive and quickly resolved my issues.

HEATWAVE Hunting
United States
7 days using the app
November 22, 2023

Great customer service that can resolve issues quickly while providing valuable recommendations. It is strongly recommended. I have been using the app for almost 3 years.

Zovero
Czechia
About 3 years using the app
March 19, 2024

TinyIMG is an extremely easy-to-use and useful app. Even though I'm not familar with SEO, TinyIMG makes it easy to optimize your site. You can optimize image sizes, metadata, and add schema markup/JSON-LD. Most importantly, the customer service was top-notch and always available to assist. Overall, I'm very happy with this app!

Universe of Comfort
United States
About 1 month using the app
Edited November 26, 2023

I first left a bad review for this app because I misunderstood how the app is interacting with the shopify platform. However, after that the Tinify team got in contact with me and cleared everything up. Actually they did that in such a great and professional way that I am now happy to leave a a stars review, because obviously the app is working and the team is trustworthy.

Mein Shop
Czechia
2 months using the app
TinyIMG replied November 19, 2023

We were able to get on a call with the merchant and we completely understood their case. The issue was that when the optimization was complete - the filenames changed and something stopped working.

When any app on Shopify optimizes images, the filenames always change. Shopify requires unique filenames to be provided to It or It will make the filenames unique Itself If we attempt to re-upload the images with same filenames.

But to protect from this - our app has really easy ways to restore the images. When It's a few images, you can go one by one. When It's a lot of images, we can bulk restore with one button click.

It's really unfortunate to see such a review when the issue could've been resolved In minutes. If anyone reading this encounters something similar, please message our in-app customer support. We have experts working 24/7 and this would've been resolved within minutes.

Reviews are published after 24-48 hours, so we will not be aware of the issue for a long time. That's why messaging our in-app support is a better choice!

January 7, 2024

Well lets just say customer service is amazing! I sent a message totally not expecting an answer on a Sunday morning and guess what? Not only did I get a response but Julia helped me understand things better. This app and the customer service is top quality!!!

Jerzey Gems LLC
United States
5 months using the app