Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including image optimization, meta tags editing, SEO reports, and fixing broken links. They find it user-friendly and value its AI capabilities for generating meta titles and descriptions. It's effective in enhancing site speed, search engine rankings, and user experience, leading to increased store traffic. The customer service, particularly from team members like Julia, Simon, Eli, and Martin, is highly praised for its responsiveness. The app is also considered affordable and good value for money.

Edited July 8, 2021

I love this app, its really easy to use, just click one button and it fixes all the photos and the site is really fast!

Koko Maui-Hawaii
United States
About 2 years using the app
TinyIMG replied July 6, 2021

Hi there!

We can only optimize Product, collection, blog and asset images due to Shopify limitations. For other images we have a manual optimization box in our app dashboard.

Once you upload an image that we can optimize, we pick It up and optimize It automatically (if you have that setting turned on). All of the optimizations can be seen in our app dashboard optimizations blocks list.

If you hit refresh and no images are found, It means all images that we can optimize are already optimized!

And If you have any more questions, just reach out to our support and we will help you with everything we can. :)

February 6, 2021

I've used this app on multiple websites. Great customer service, easy to set up, makes a big difference.

Bad Girl Barware
United States
About 2 years using the app
Edited March 4, 2021

So far so good, within 30 seconds of installing the app, a live customer service rep reached out to help me get set up and offered to review my site and get tips for optimization. Excellent start and polite service.

Upper Mountain LLC
United States
About 2 years using the app
December 21, 2022

I've used tinyimg to help reduce the sizes of my website photos and to fix broken links. I recently noticed that they have a bulk way to update SEO which is extremely helpful. My brief interaction with customer service has been very positive. They send helpful emails but are not annoying which I appreciate very much. :)

Little Splashes of Color, LLC
United States
About 2 years using the app
Edited December 12, 2019

Awesome customer support by Julia who did a great job help me get started! The app does the job perfectly fine. :)

Löwenanteil
Germany
About 2 years using the app
December 12, 2020

I use this app to optimize my images and it work fast and easy. Very impressed. The plan price is very good too.

ToysArcade.com
United States
About 2 years using the app
December 22, 2021

The app is really good in making sure that all photos in our website are optimized as soon as we upload them. It's difficult sometimes to make sure that they are all in the right sizes before uploading them.

wearkindness
Philippines
About 2 years using the app
March 12, 2023

The team were great in answering my questions and I've found the app very easy to use. Saved a lot of time by using the metadata editor.

The Happy Jack Co
Australia
Almost 2 years using the app
January 3, 2020

great! really easy to use, very fast!

Regen
United States
Almost 2 years using the app
March 3, 2020

A great app that's easy to use and has reduced my photo sizes without any visible reduction in quality. Support was fast and helpful when I had a few questions after installing.

Olive Mai
United Kingdom
Almost 2 years using the app