Optimise Order Workflows
Streamline your store’s operations by automatically sending your suppliers, vendors, staff, and customers the order information they need.
Create notification rules based on customer country, SKU, order value, product tag, vendor name and more all within the Shopify admin.
Multiple Notification Methods
Send specific orders or line items via email, CSV, and webhook. Tag customers and orders when notifications are sent.
About Smart Order Notifications
Smart Order Notifications is built for merchants who require control over their order notifications. Reduce the overhead of manually filtering and passing orders to suppliers, vendors, staff, and customers with our easy to use rule creator. Benefit from advanced filtering, customisable email templates, batch notification sending, and order creation on other Shopify stores.
Powerful Use Cases
Smart Order Notifications is limitlessly flexible. Our customers have created rules for hundreds of use cases including:
- Sending product specific information (e.g. a handbook, usage instructions) to customers who buy a specific product
- Delivering a daily CSV to a dropshipping partner
- Preventing fraudulent orders by alerting staff of every order above a specified value
- Notifying 3PL partners by email or webhook when a customer orders a product they fulfil
- Scheduling a regular CSV delivery of all orders from customers in a given country to a distributor in that region
Smart Order Notifications allows you to create rules which specify which orders should trigger a notification and which line items from that order should be included in the notification.
Rules can filter by product SKU, title, and vendor, as well as, destination country, order value, shipping method, order tag and many more.
Smart Order Notifications provides you with four notification methods:
Email: Our email templates support all of the features of the built-in Shopify email notification editor allowing you to create custom designs.
Email with attachment: Send a CSV file containing your orders as an email attachment. The format of these files is completely customisable per notification.
Webhook: Our powerful webhook feature makes it possible to integrate into multiple third-party systems used by your 3PL, dropshipping partner, franchisee or regional partner.
Send Now or Later
When creating a rule you can decide to send the notification immediately when the order is created or defer and send notifications later as a batch.
Personal Support from Shopify Veterans
Smart Order notifications is developed by Keir and Kieran, two former UK-based Shopify employees with experience of working in the Shopify Partner and Plus teams. When you get in touch you’ll get a personal reply.
Smart Order Notifications is free to try for 14 days. During your trial, we'll be more than happy to help you get up and running and start saving your business time and money, so please don’t hesitate to reach out.
Pricing 7-day free trial
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Officine Mattio - Casa Madre
I installed this app because I needed to send order notifications to different recipients based on buying groups and this app solved my problem. The support is super top notch! Kieran helped me make their app compatible with another app that I use to create dedicated price lists, and he did it all in a very short time, in a flawless way and with unexpected kindness! Super recommended app!
We installed this app to help notify our suppliers of daily orders and the app just works perfectly. Not only that, but the team behind the app (especially Kieran) have given just the best customer service experience I've ever had with any developer on Shopify.
Keep it up guys, you're doing a great job!
Your Moms Donuts NC
Absolutely wonderful customer service from these developers! I have had so many questions & they not only explained everything to me, but set everything up in my store. They even made changes to the app to suit my stores needs. I have sent so many emails to them & they reply right away and always have a solution! I would recommend this app & the team behind it to anyone looking for a simpler way to send out notifications from their store! I can't thank Kieran enough for all his patience getting this set up for me!