Reviews (326)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to neatly organize product information, enhancing the professionalism of product pages. Features like "Shared tabs" and "Specific tabs" allow for customization in tab dimensions and colors, improving layout and navigation on both desktop and mobile. The app integrates well with Shopify themes and offers responsive design. Merchants also commend the support team for being responsive and effectively resolving issues.

Edited March 27, 2020

All my product descriptions disappeared after I updated to this app.
Deleting the app doesn't help. My shop is ruined

mrkjekk
Norway
Over 1 year using the app
Edited February 8, 2020

Worst app on shopify.
If i could rate this app zero 0, i would. Please people look for a better app to use. I won't advise anyone to use this app. I have been using this app since last year and they changed some features which affected the display of how it
showed on my website. I contacted them several times to help us check what the problem was but they refused to help giving flimsy excuses. 2 shopify gurus also contacted them on my behalf and they wouldn't respond. Once more this is a very very bad app. Search elsewhere for a better app to use but not this.

Express Wig Braids
United States
9 months using the app
Edited June 14, 2019

So far so good. Seems easy to use and looks good on product page. No problems, so will see as time goes on. update...Very unhappy developer did not advise users they were going to start charging for app. updated app. now descriptions are broken...will be removing

wholesalewaterheater
United States
8 months using the app
Edited March 27, 2019

This app is garbage. Only use this app if you plan on never changing a single thing... ever. The app tells you leave a positive review to keep it free then charges to add more tabs. I had an expert adjust some features of my web store and this app pretty much self destructed. Customer support is painfully slow and seemingly non existent at times.

ALPHAMOTIF
United States
4 months using the app
April 1, 2019

It was a good app until the recent update. It detroyed all my pages without any warning. You want to charge a fee, that is fine. But you should give a way that customer could uninstall it without any hassle. I spend a whole day get my pages back to work. Rubbish people.

Air Conditioner Land
Australia
3 months using the app
TK Digital replied April 4, 2019

Really sorry for the inconvenience we caused you. If your page was broken, you should always contact our customer support. This is a known issue and is fixed in a few minutes. And your tabs are back and up in no time.

Edited March 12, 2019

Original review: Perfect for what I was looking to accomplish. Easy set up. Pretty clean appearance. Overall, a hassle free way to add tabs to your product pages

New review: Suddenly charging for more than one static tab after originally claiming the app was totally free. Claimed there was an email - but like other users - never got one. Doesn't seem very credible to me.

Too bad. I really like the app. Now I will be forced to pay a fee to avoid not bneing able to update the tabs.

Ghosts of Wall Street
United States
3 months using the app
TK Digital replied March 19, 2019

hi dear, app is still free. You can use standard tabs and create as many tabs you need. We also have 1 static tab for free and asking a small contribution from merchants so to make this app alive and free.

Edited March 12, 2019

UPDATE: Screwed up my Shopify store big time! They promised free forever if people leave a positive review which I was happy to do when it worked. But out of the blue I go in and I've been cut down to 1 static tab and a message that says I have to pay. So fine, I paid since I thought if it works it is good. Nope, the interface wouldn't let me create text entries at all. I tried custom but first it wasn't let me enter hyperlinks at all and then later it did but they didn't show up on the page. I uninstalled and asked for a refund (here's hoping they do), but now my product descriptions don't show up at all just giving error messages that it can't find the tabs. If the dang thing was reliable as it was before I'd say go for it, but this is now a total nightmare, stay away.

OLD:
The app simply works. I used it to add information to my product descriptions in a more compact presentation. Recommended.

Svalbarði Polar Iceberg Water
Svalbard & Jan Mayen
3 months using the app
TK Digital replied March 19, 2019

Hi, sorry to hear that.

Just quick heads up as we just released update which should support your theme along with new features

March 20, 2019

Was fine until the new update. Basically, this was free with no caveat. The new update added their branding and they want $$ to remove it. Additionally, it broke condition blocks. If you have it, do not update it!

Disappointed. This has turned my work day into a long one! Shopify needs to add a bit more functionality, such as a clean description display to avoid using third party apps!

Investor Crate
United States
About 2 months using the app
October 23, 2020

Its free and looks great. But the main thing I was looking for was changing from tabs to accordian on mobile. There's an option in there to change automatically, but it doesn't work. It'll just show Tabs. Chat help wasn't useful and kinda want to get on with their day. Otherwise it would be a great app, its ok if you just want tabs.

Monster Monitors
United States
17 days using the app
TK Digital replied October 23, 2020

Hi there,

Truly apologize for the inconvenience, but we don't have an option to always show accordion view on mobile. We have an option to transform the widget to accordion when there's not enough space for all the tabs, or always accordion (for both desktop and mobile), but not tabs for desktop / accordion for mobile, sorry.

We'll definitely add this feature to our TODO and add it to the app. Thank you for the suggestion!

Best,
TK Digital team

Edited January 11, 2019

They ask you to write a positive review as soon as you download and then you get to use the app for free, so technically they are paying for positive reviews. I have received no technical support despite multiple emails asking for help. Very slack.

MY BAMBOO
Australia
12 days using the app
TK Digital replied March 19, 2019

Sorry to hear that. We are working hard to improve all aspects of this app.