Reviews (144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its affordability and functionality, which boosts user engagement and customer retention. They value its seamless integration with store themes, customization options, and features like the simple heart icon for favoriting items, a user-friendly admin section, and the ability to share wishlists without an account. The app is noted for its lightweight design that does not slow down websites. Support is frequently praised for being responsive and efficient, quickly resolving issues and fulfilling customization requests. Merchants also appreciate the ease of installation, guest user support, social media sharing capabilities, and the role of wishlist data in increasing conversions.
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This app was simple to install, and easy to use. It looks nice, too. However, we had some issues with functionality, and reached out to the developers for help multiple times, with no response. Our issue was pretty time sensitive to us, because we were running a promotion that involved the wishlist feature, so the lack of a response from them was a huge turn off. We'll be uninstalling due to the problem with the functionality that still hasn't been addressed (as far as I know), and the lack of professional communication.
We are aware of the issue you had mailed us. Our team has been regularly trying to reproduce it, but the issue is unusual and didn't appear in their testing. We understand that it is frustrating to receive complaints from customers, but fixing an issue which doesn't show up easily could be time consuming. There could have been some lack of communication, but please be assured that none of the issues (even minor ones) are ever taken lightly by us. We hope it would be fixed very soon.
Although it works, their customer service seldom answers my email. If you need to make a custom wishlist page, it may be hard to find someone to answer your questions or fix your problems.
Thank You for your Review. As per our records, you had raised tickets #1818 (we responsed within 5 hours) and #1831 (we responsed within 32 hours). Please let us know if you need any other assistance.