Reviews (143)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows customers to easily favorite items without an account, especially beneficial for larger stores. It's praised for its compatibility with various themes, speed efficiency, and valuable analytics data. The app is customizable and easy to install, with developers offering free installation assistance. Merchants also highlight the exceptional customer service, affordability, and marketing opportunities through wishlist sharing.

Edited January 14, 2020

This app was simple to install, and easy to use. It looks nice, too. However, we had some issues with functionality, and reached out to the developers for help multiple times, with no response. Our issue was pretty time sensitive to us, because we were running a promotion that involved the wishlist feature, so the lack of a response from them was a huge turn off. We'll be uninstalling due to the problem with the functionality that still hasn't been addressed (as far as I know), and the lack of professional communication.

Grace and Lace
United States
7 months using the app
Webmarked replied January 16, 2020

We are aware of the issue you had mailed us. Our team has been regularly trying to reproduce it, but the issue is unusual and didn't appear in their testing. We understand that it is frustrating to receive complaints from customers, but fixing an issue which doesn't show up easily could be time consuming. There could have been some lack of communication, but please be assured that none of the issues (even minor ones) are ever taken lightly by us. We hope it would be fixed very soon.

May 19, 2022

Although it works, their customer service seldom answers my email. If you need to make a custom wishlist page, it may be hard to find someone to answer your questions or fix your problems.

eHobbyAsia
Hong Kong SAR
18 days using the app
Webmarked replied May 20, 2022

Thank You for your Review. As per our records, you had raised tickets #1818 (we responsed within 5 hours) and #1831 (we responsed within 32 hours). Please let us know if you need any other assistance.