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Everything is on point!
Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!
So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!
Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you.
-Rochelle
very nice
Thank you so much for taking the time to leave such a positive review! We're delighted to hear that Smartli has been a valuable tool for you in generating descriptions.
We strive to create a product that truly helps our users, and it’s wonderful to know that Smartli has made your work easier and more efficient. If you ever have any questions, suggestions, or need any assistance, please feel free to reach out to us. We're always here to support you.
Thanks again for your kind words and support!
I am excited to see what this AI can do!
Thank you so much for your positive feedback! Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations.
great
Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!
leicht zu bedienen und übersichttlich gestaltet
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie Smartli benutzerfreundlich und gut gestaltet finden. Wir sind stets bestrebt, Produkte zu entwickeln, die sowohl intuitiv als auch funktional sind. Daher ist es schön zu wissen, dass wir ins Schwarze treffen. Wenn Sie weitere Vorschläge haben oder Hilfe benötigen, können Sie sich gerne an uns wenden. Ihr Input ist für uns von unschätzbarem Wert!
great app i just wish you wouldn't have to go back to the product list and scroll back down to find where you left off after every product optimization.
Thank you for sharing your experience. I'll make it a point to forward it to the team so they can work on it and improve it for you! - Irene
I like this app so far. I'm not great at Seo etc.. so I like the fact that It's a really easy set up, I'm excited to see how it works.
Hi there! Thanks for your feedback! We are glad that you're finding the app useful. Please feel free to contact us at support@coupo.co with questions or suggestions!
This is fabulous App for a website owner to upgrade SEO optimizer. I love it, and I will recommend it to my friends who are doing the same job as me.
I wanted to take a moment to personally thank you for your recent feedback. We genuinely appreciate you taking the time to share your thoughts and experiences with us. Your insights are incredibly valuable and help us to continuously improve our services.
Additionally, I want to extend my heartfelt thanks for recommending our service. Your endorsement means a lot to us and is a testament to the hard work and dedication our team puts into providing the best possible experience for our users.
Should you have any further suggestions or need any assistance, please do not hesitate to reach out. We are always here to help and ensure you have the best possible experience with our service.
Thank you once again for your support and trust.
you guys are awesome and the ChatGBT AI Blog/SEO Optimizer is a game changer! Thankn you so much!