Reviews (83)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
July 2, 2024

As an online store owner, I've always been on the lookout for tools that can help streamline my SEO efforts and enhance my blog content. The Smartli ChatGPT SEO Booster and AI Blog have exceeded my expectations in both areas.

EpicSales
South Africa
5 minutes using the app
Innovation Labs. replied July 22, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!

March 21, 2024

Setup was a breeze, and after using it for other writing needs, I am very comfortable knowing that ChatGPT is working in the background.

I look forward to seeing this app grow with my business. Knowing that it grows with you is important. The new AI technology can be a challenge, but it has not been anything but positive thus far.

Timeless Grace Emporium
United States
4 minutes using the app
Innovation Labs. replied May 25, 2024

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations.

We truly appreciate your support and look forward to continuing to serve you. If there’s anything else we can do for you, please don’t hesitate to reach out.

June 5, 2024

I worked in one of the Big 5 largest Global IT corporation's for 25 years as a IT systems solution architect and can say without a doubt the AI hooks and SEO Optimizer in this tool are top notch.

RISE DEFENSE SYSTEMS
United States
3 minutes using the app
Innovation Labs. replied July 2, 2024

I wanted to take a moment to personally thank you for your recent feedback. We genuinely appreciate you taking the time to share your thoughts and experiences with us. Your insights are incredibly valuable and help us to continuously improve our services.

Additionally, I want to extend my heartfelt thanks for recommending our service. Your endorsement means a lot to us and is a testament to the hard work and dedication our team puts into providing the best possible experience for our users.

Should you have any further suggestions or need any assistance, please do not hesitate to reach out. We are always here to help and ensure you have the best possible experience with our service.

Thank you once again for your support and trust.

February 12, 2024

Everything is on point!

Hudmon Store
Finland
About 3 hours using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!

Edited May 28, 2023

So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!

Adore Your Skin
United Kingdom
3 days using the app
Innovation Labs. replied May 30, 2023

Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you.

-Rochelle

August 20, 2024

very nice

C.laretta
Mexico
1 minute using the app
Innovation Labs. replied August 23, 2024

Thank you so much for taking the time to leave such a positive review! We're delighted to hear that Smartli has been a valuable tool for you in generating descriptions.

We strive to create a product that truly helps our users, and it’s wonderful to know that Smartli has made your work easier and more efficient. If you ever have any questions, suggestions, or need any assistance, please feel free to reach out to us. We're always here to support you.

Thanks again for your kind words and support!

June 22, 2024

I am excited to see what this AI can do!

L'Amour De L'excellence
United States
10 days using the app
Innovation Labs. replied July 2, 2024

Thank you so much for your positive feedback! Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations.

May 5, 2024

great

Skin Virtue
Australia
5 days using the app
Innovation Labs. replied May 25, 2024

Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at support@felex.co if you have any questions!

September 4, 2024

leicht zu bedienen und übersichttlich gestaltet

Home
Germany
2 minutes using the app
Innovation Labs. replied September 6, 2024

Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie Smartli benutzerfreundlich und gut gestaltet finden. Wir sind stets bestrebt, Produkte zu entwickeln, die sowohl intuitiv als auch funktional sind. Daher ist es schön zu wissen, dass wir ins Schwarze treffen. Wenn Sie weitere Vorschläge haben oder Hilfe benötigen, können Sie sich gerne an uns wenden. Ihr Input ist für uns von unschätzbarem Wert!

March 10, 2023

great app i just wish you wouldn't have to go back to the product list and scroll back down to find where you left off after every product optimization.

Faith & Co. Boutique
United States
About 2 hours using the app
Innovation Labs. replied March 27, 2023

Thank you for sharing your experience. I'll make it a point to forward it to the team so they can work on it and improve it for you! - Irene