Smile

Smile

Reviews (12)

Overall rating
4.8
Counts per rating level
  • 75% of ratings are 5 stars
    9
  • 17% of ratings are 4 stars
    2
  • 8% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement through an emoji-based feedback system, noting increased interaction and conversion rates. The dashboard provides insightful emoji stats, and the app is easy to use, integrating seamlessly into stores. Customer support is highlighted as responsive and helpful, particularly with installation and troubleshooting, making customer feedback both fun and insightful.

Edited June 21, 2025

I love this app, after all it’s what we use in so much communication.
I had a little trouble installing it (my age) but I reached out to the developers and they sorted it for me in super quick time.
Excellent service

sugar and spice crafts
United Kingdom
About 5 years using the app
April 20, 2020

It's a great app, looks fantastic. The challenge is to encourage visitors and social followers to use it

SCANDINORDIC.com
Australia
3 months using the app
November 4, 2023

A good app to increase quick engagement with visitors with emojis

Interesting concept.

Emoji Stats on the dashboard are helpful

Eat Breathe Smile
India
10 days using the app
Edited August 7, 2020

Excellent customer service. They helped me install SMILE within 1 day of my email because I had difficulty installing it.

The Kettle Gourmet
Singapore
9 days using the app
May 1, 2020

We Use Our Page Streetmodestore.com Working Well ! Thank you Guys

Regards

STREET MODE ™
Germany
8 days using the app
May 31, 2020

Just started using this app and looks real good till now.

Lets see how it performs after some time.

Fashka
India
5 days using the app
August 21, 2020

I just installed the app a week ago, so there is not much to review. Installation process is fairly easy, although it requires inserting some code into one's Shopify Theme (I am NOT a coder). I like the concept of the app, but there is no way (e.g. emails to buyers asking for review) to encourage shoppers to leave reviews. I'll see how long it takes for someone to leave our first review.

Buckaroo Bling
United States
4 days using the app
February 11, 2019

I love Smile! It gives my customers a very straight forward way of leaving their feedback, and I believe it will definitely urge other customers to put their trust in my brand.
Now using several ShopPad products, I am always happy with the amazing, helpful customer support team. I asked for help to install the app and within minutes it was done!
One thing missing though - the ability to see an overview of peoples reactions. I hope ShopPad will get around to adding that feature.

Heima er gott
Iceland
4 days using the app
Edited April 4, 2021

I like this app and I think it is simple and easy to use and we can see instant reactions to visitors for each product or posts with stats without them taking time to do a formal review, I would suggest that if we can have more choice of emoji set for more unique customization as well can change the sizes to suite individual needs for the sites.

Addicted Collectibles and Gifts
Canada
4 days using the app
June 7, 2018

Excellent app. I'm not using it for reviews but to ask my visitors how they're feeling today. Thank you for the lightspeed tips from Logan.

Un Lieu De Lumiere
France
2 days using the app
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