Smile , 116 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy installation. Its unique feature of using emojis for quick feedback is praised for improving conversion rates. The Emoji Stats on the dashboard and the intuitive customer rating system enhance the shopping experience. Many commend the customer service team for their prompt and efficient assistance. The app is recommended for its simplicity, ease of use, and ability to boost customer engagement.

August 21, 2020

I just installed the app a week ago, so there is not much to review. Installation process is fairly easy, although it requires inserting some code into one's Shopify Theme (I am NOT a coder). I like the concept of the app, but there is no way (e.g. emails to buyers asking for review) to encourage shoppers to leave reviews. I'll see how long it takes for someone to leave our first review.

Buckaroo Bling
United States
Over 1 year using the app
October 20, 2019

Doesn't show the emojis or number until a customer clicks on it. Would be much better if people could see the emojis and number when landing on the page.

Da Bag Australia
Australia
7 months using the app
July 17, 2017

customers can't see the overall emoji reactions until after they have reacted themselves.

Inspired Clothing Designs
Australia
2 months using the app
July 23, 2017

ok good. nice app let me try first

Homedeko
Malaysia
3 minutes using the app