Smile

Smile

Reviews (12)

Overall rating
4.8
Counts per rating level
  • 75% of ratings are 5 stars
    9
  • 17% of ratings are 4 stars
    2
  • 8% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement through an emoji-based feedback system, noting increased interaction and conversion rates. The dashboard provides insightful emoji stats, and the app is easy to use, integrating seamlessly into stores. Customer support is highlighted as responsive and helpful, particularly with installation and troubleshooting, making customer feedback both fun and insightful.

Edited June 21, 2025

I love this app, after all it’s what we use in so much communication.
I had a little trouble installing it (my age) but I reached out to the developers and they sorted it for me in super quick time.
Excellent service

sugar and spice crafts
United Kingdom
About 5 years using the app
November 4, 2023

A good app to increase quick engagement with visitors with emojis

Interesting concept.

Emoji Stats on the dashboard are helpful

Eat Breathe Smile
India
10 days using the app
Edited August 7, 2020

Excellent customer service. They helped me install SMILE within 1 day of my email because I had difficulty installing it.

The Kettle Gourmet
Singapore
9 days using the app
May 1, 2020

We Use Our Page Streetmodestore.com Working Well ! Thank you Guys

Regards

STREET MODE ™
Germany
8 days using the app
May 31, 2020

Just started using this app and looks real good till now.

Lets see how it performs after some time.

Fashka
India
5 days using the app
February 11, 2019

I love Smile! It gives my customers a very straight forward way of leaving their feedback, and I believe it will definitely urge other customers to put their trust in my brand.
Now using several ShopPad products, I am always happy with the amazing, helpful customer support team. I asked for help to install the app and within minutes it was done!
One thing missing though - the ability to see an overview of peoples reactions. I hope ShopPad will get around to adding that feature.

Heima er gott
Iceland
4 days using the app
June 7, 2018

Excellent app. I'm not using it for reviews but to ask my visitors how they're feeling today. Thank you for the lightspeed tips from Logan.

Un Lieu De Lumiere
France
2 days using the app
January 7, 2021

Good App! Best Support! Really fast response on their side. Good Job Jordin! If you'd like to have more customer engagement then add this app your Shopify profile.

Unisex Accessories 2020
Bulgaria
About 2 hours using the app
April 17, 2020

I used this app for the first time. I will test it on my shop it's seems to be good and fine to help me to increase our sells
thanks

Pharma Bio Univers Paris
France
8 minutes using the app