Reviews (116)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy installation. Its unique feature of using emojis for quick feedback is praised for improving conversion rates. The Emoji Stats on the dashboard and the intuitive customer rating system enhance the shopping experience. Many commend the customer service team for their prompt and efficient assistance. The app is recommended for its simplicity, ease of use, and ability to boost customer engagement.

August 19, 2019

I use this app to make reviews it's so great and I like how the support team was too fast to implement it in my store

softlek
United States
11 days using the app
December 8, 2018

I love this review app, my customers love this review app!! And most of all great customer service. Really worht the investment :)

Zelfontwerp
Belgium
11 days using the app
August 27, 2017

Love it! The future of reviews!!

Www Ws24 Se
Sweden
9 days using the app
Edited August 7, 2020

Excellent customer service. They helped me install SMILE within 1 day of my email because I had difficulty installing it.

The Kettle Gourmet
Singapore
9 days using the app
May 31, 2020

Just started using this app and looks real good till now.

Lets see how it performs after some time.

Fashka
India
7 days using the app
June 26, 2020

I needed a bit of help installing - it was a bit to techinical for me to do myself - but the installation service was super efficient - can't want to see this app in action !

BEBA Botanica
Canada
6 days using the app
July 23, 2019

I really like this app, it installed quickly and has really made my website look more friendly! and best of all it is FREE!!!

South Coast Trading Post
United States
5 days using the app
September 11, 2019

STAFF VERY QUICK AND HELPFULL. APP EASY TO UNDESTAND FOR CUSTOMERS, ICONS FAMILIAR, SAME LIKE YOU USE IN EVERY TEXT MESSAGE! THANK YOU! WILL SEE HOW MUCH IMPACT ON CUSTOMERS IT WLL DO!

H&H DUBAIRICHES
Spain
5 days using the app
November 28, 2019

I used this app to help me do better with customer engagement. I really like how it does their emojis very cute and fun. It would be nice if it didn't ask for a review before i had the chance to try the app, that would be better.

Dripping with creativity do it yourself
United States
4 days using the app
June 3, 2020

I love this app, after all it’s what we use in so much communication.
I had a little trouble installing it (my age) but I reached out to the developers and they sorted it for me in super quick time.
Excellent service
❤️❤️❤️❤️

sugar and spice crafts
United Kingdom
4 days using the app