Reviews (66)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 22, 2026

they fax it in one min

cachegoods
United States
About 1 month using the app
SHINECOMMERCE COMPANY LIMITED replied May 24, 2026

Dear cachegoods,

We are delighted to hear that you are enjoying your experience with Smind and our support team. We’re especially pleased to know that our customer service team was able to resolve your issues promptly. Your satisfaction is our top priority, and your positive feedback motivates us to continue delivering the best support possible.

We’re also excited to introduce our newest app — the Smind Landing Page Builder. Our new page editor helps you go from template to published in minutes, without writing a single line of code. It’s designed to save you valuable setup time while giving you a professional layout that you can easily customize to fit your brand.

Thank you again for your trust and recommendation. If you need any assistance in the future, please don’t hesitate to reach out — we’re always happy to help.

Warm regards,
Smind Support Team

December 23, 2025

Customer service resolved issues promptly; highly recommended.

DEWBU
China
1 day using the app
SHINECOMMERCE COMPANY LIMITED replied January 8, 2026

Dear DEWBU,

Thank you very much for your amazing 5-star review! We truly appreciate you taking the time to share your feedback.

We’re delighted to hear that our customer service was able to resolve your issues promptly. Your satisfaction is our top priority, and knowing that you had a positive experience motivates our team to continue delivering the best support possible.

We’re always working to make your experience better, and we’d love to introduce our newest feature—the Smind Package. It helps you build a complete store structure in minutes, saving you valuable setup time and giving you a professional layout to start customizing right away.

Thank you again for your trust and recommendation. If you need any assistance in the future, please don’t hesitate to reach out—we’re always happy to help.

Warm regards,
Smind Support Team

July 15, 2025

Excelente soporte y excelente sections. Me encanta

NEVTA
Chile
Over 1 year using the app
SHINECOMMERCE COMPANY LIMITED replied July 16, 2025

Hi NEVTA,

Thank you so much for your fantastic 5-star review! We're thrilled to hear that Smind has been a great fit for your store and that our support team could assist you effectively.

As a quick tip, feel free to explore our Smind Cart Drawer feature—it allows your customers to view and manage their cart without leaving the page, creating a smoother and more seamless shopping experience.

We hope this brings even more value to your store, and we’re excited to continue supporting you on your journey. Thanks again for your trust and support!

Warm regards,

June 24, 2025

Very nice app with an even nicer support

Etres Wallet & Bag
Italy
About 2 months using the app
SHINECOMMERCE COMPANY LIMITED replied June 26, 2025

Hi Etres Wallet & Bag,

We truly appreciate your wonderful 5-star review! It means a lot to us to know that Smind has been a good fit for your needs and that our support team could assist you effectively along the way.

As a small tip, you might want to try out the Smind Cart Drawer feature. This handy tool lets your customers view and manage the items in their cart quickly and easily—without ever leaving the current page. It’s a simple way to make the shopping experience even more seamless for your customers.

We hope this feature brings even more convenience to your store, and we’re excited to keep supporting you as you grow. Our team is committed to continually improving our products and delivering excellent service.

Thanks again for your trust!

Best regards,
The Smind Team

May 23, 2024

Once you have understood it, it's a great! The support was super helpful!

Marc & Alice
Germany
About 19 hours using the app
August 27, 2024

It allowed us to design a much more attractive store with a better chance of selling. Easy to use and integrate into the theme. It adapts perfectly to both PC and mobile, overcoming the natural limitations of Shopify themes.

UBUD
Colombia
15 days using the app
June 5, 2024

Great sections with versatile adjustments. The support is first class. Our recommendations!

Palava Sydän
Finland
About 2 months using the app
November 27, 2025

It has innovative blocks that will take your business to the next level . Amazing customer care .

Omi Cute
Australia
7 months using the app
SHINECOMMERCE COMPANY LIMITED replied November 30, 2025

Dear Omi Cute,

A huge thank you for your amazing feedback! Knowing that our sections are helping you innovate and scale your business is exactly why we do what we do.

We’re also so happy to hear that you appreciated our support. We love helping our merchants succeed, and your review makes our day!

We are especially happy to see that you are using our new Smind Package feature. It is designed to help you build your store in just a few minutes, so we are glad it was helpful for you

Thanks for choosing Smind!

September 24, 2024

I just wanted to express my appreciation for the fantastic support I received. The response was incredibly fast, and the team was not only helpful but also efficient in resolving my issue. They guided me through everything step by step, making sure I fully understood the process. Thanks to their assistance, I was able to accomplish exactly what I needed without any hassle. It's rare to find such excellent support, and I truly appreciate their professionalism and dedication. Great job!

BEESPIKE
United Kingdom
6 months using the app
February 26, 2026

Immediate help when needed 5 star communication and staff would highly recommend

deadstockbaby
United Kingdom
22 days using the app
SHINECOMMERCE COMPANY LIMITED replied August 17, 2026

Dear deadstockbaby,

A huge thank you for your 5-star review!

We’re really happy to know that you had a great experience with our support team. We know that building and managing a store can come with plenty of unexpected challenges, so being able to step in and help make things easier is exactly what we aim to do.

And we’re not stopping here.

Smind is continuously growing, with new sections and new Smind Packages being added every month. We’re constantly working on new layouts, features, and ready-to-use solutions so that you have more choices and can build your store faster without having to start everything from scratch.

Your feedback and support are a big part of what keeps us motivated to improve Smind every day. We hope you’ll continue to enjoy the new updates and discover something useful for your store in the months ahead.

Thanks again for being part of Smind!