SmokeDrop , 54 reviews

Overall rating
3.3
Counts per rating level
  • 69% of ratings are 5 stars
    37
  • 2% of ratings are 4 stars
    1
  • 4% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 26% of ratings are 1 stars
    14
October 22, 2020

I was offered a free trial but they charged me $99 anyway. I tried to get them to refund and they would not until Shopify made them do it. DO NOT give them your credit card number! P.S. The developer replies to bad reviews right away with bogus lies. Just look at all the other reviews here -- not the fake 5 star ones that companies leave before they actually use the product. All f13 apps have terrible ratings for a very good reason.

BDSM Collar Store
United States
15 days using the app
January 1, 2020

Had the app for 10 days was charged the whole month fee and wouldn't reply to message there products don't sell at all most will get features to start acting up on shopify

Nick's Custom Shirts
United States
11 days using the app
November 15, 2019

Fair warning here. you will loose the ability to use shopify payments. also the margins are razer thin. shipping is much more expensive than it needs to be. Sometimes $10 on a $5 product.

jdealzstore
United States
8 days using the app
www.headshop.com replied November 15, 2019

We try to provide the same disclaimer to users before trying the Smoke Drop app. Shipping costs include picking and packing and are set by individual suppliers. We provide clear costs to users and let you decide how to adjust your retail prices and shipping costs to ensure profit. Many users are selling a lot of Smoke Drop products but reviewing your store I can see why you might have difficulty doing so.

November 11, 2019

I used this app to build a store only for Shopify to block my payment account.
7 day trial they charged me for this app even though it was uninstalled on the 7th day. BS very disappointed.
Shopify should not have this app in their app selection if they are going to block payment.

Amedicann Tool Co.
United States
7 days using the app
www.headshop.com replied November 12, 2019

Thank you for taking time to leave a review.

We're sorry to hear you had a negative experience with Shopify Payments and our app. Unfortunately Shopify Payments does not support transactions for "high-risk" items.

As a result, you'll simply need a third party payment processor to sell high-risk products on Shopify.

We have a handful of processors we typically recommend and would be happy to guide you through the application process.

Our customer support team has reached out via email, so feel free to let us know if you're interested!

Happy Selling

2
2