SMSGo: Abandoned Cart Recovery

SMSGo: Abandoned Cart Recovery

Reviews (41)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
    38
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
    2
Edited October 5, 2021

For any app to earn 5 stars especially paid ones, they need to provide prompt and efficient customer support and customer support doesn't exist for this app! The app has been sending SMS shipping notifications and I never activated or authorised that feature. In fact, there is no way to turn this feature off even though it is disabled in the app. Because of this reason my balance kept exhausting ...

Decorfaure
Australia
Almost 3 years using the app
Zegsu Software Solutions LLP replied October 5, 2021

Dear Decorfaure Team,

First of all, we want to apologize for the inconvenience caused to you. Customer satisfaction is our top priority and we strive hard for it.

Regarding ...

October 7, 2023

Support team does not answer

Clearix Aqua Purifier
Finland
About 1 month using the app
Zegsu Software Solutions LLP replied October 8, 2023

Dear Merchant,

Thank you for sharing your feedback and we are sorry for the inconvenience that you had to face.

We apologize for the delay in responding to your email, ...

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