SMSGo: Abandoned Cart Recovery

Name: SMSGo: Abandoned Cart Recovery
Brand: Zegsu Software Solutions LLP
Rating: 4.6 (41 reviews)

Reviews (41)

Overall rating

4.6

Counts per rating level

93% of ratings are 5 stars
38
0% of ratings are 4 stars
2% of ratings are 3 stars
1
0% of ratings are 2 stars
5% of ratings are 1 stars
2

September 2, 2023

I loved the idea of this app but customer service lacks a lot. If you rely only on this app to recover carts and want to do different testing you will see yourself missing a lot of customers because your created text messages might take many days to be reviewed due to their delay in being responsive. Besides that they have no chat in their app and only email for contact. You might find yourself ...

NEUE

Australia

4 months using the app

Zegsu Software Solutions LLP replied October 8, 2023

Dear Merchant,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and understand the importance of prompt customer service, ...