SMSGo: Abandoned Cart Recovery
- Pricing
-
Free to install
- Highlights
- Popular with businesses in United States
- Rating
- 4.6 (41)
- Developer
- Zegsu Software Solutions LLP
Featured images gallery
SMSGo is an all-in-one SMS Marketing, Order notifications, Cart recovery & SMS Bump app.
Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback.
- Send automated cart recovery SMS to customers who have abandoned checkout
- Set up multiple abandonment protector SMS notifications with automatic discounts
- Create powerful SMS Marketing flows with targeted customer segmentation
- Configure short URLs for abandoned cart with your own domain
- Use custom SMS sender ID for abandonment checkout notifications.
- Highlights
- Popular with businesses in United States
Languages
English
Works with
- Checkout
- SMS Marketing
- Order Notifications
- Abandoned Cart
- Cart Recovery
- Reconvert
- Aftership
Categories
Managing campaigns
Pricing
Basic
Free to install
No recurring charge. Pay per use. Cost only for SMS usage.
- Automated Abandoned Cart Recovery SMS Sequences
- SMS Marketing Flows
- Order Notifications & SMS Upsell
- Branded Sender ID & Short URL
Premium
$19 / month
Pay few cents for SMS sent and received
- Everything in Basic
- Your Own Private Number
- Two Way SMS to Chat with Customers
- Aftership Integration to Automatically Update Order Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (41)
Great app and 10/10 support. highly recommend for SMS marketing for all shopify stores.
I use this app to send order pick up reminders after I have fulfilled an order. The developer made a customization for me that fit my needs perfectly. They also added a new feature when I requested additional analytics. Thank you!
Thank you for your review. We are glad to know that you are having a good experience with our SMSGo app. We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
For any app to earn 5 stars especially paid ones, they need to provide prompt and efficient customer support and customer support doesn't exist for this app! The app has been sending SMS shipping notifications and I never activated or authorised that feature. In fact, there is no way to turn this feature off even though it is disabled in the app. Because of this reason my balance kept exhausting and even after sending 4 emails, I still haven't received any reply. Pathetic support! Uninstalled! Save your time and go for some other app which can provide some customer support! ***Thanks for your reply but email was sent to contact@zegsu.com isn't that the contact email? Also, I am not sure what ticket or dashboard are you talking about. I only sent emails and didn't get any reply. I have forwarded the email I sent to this address again.
Dear Decorfaure Team,
First of all, we want to apologize for the inconvenience caused to you. Customer satisfaction is our top priority and we strive hard for it.
Regarding your query, we have been having an email communication through Ticket#641613. If you check your inbox, you will see that we have answered all your queries. This ticket was created by you after clicking on the 'support' tab that we have on our app's dashboard.
Regarding our team being unresponsive, we just found out that you have been replying to the automated emails sent to you regarding balance updates and welcome emails. Please note that this mailbox is not monitored as this is not a support mailbox. If you use the support tab on our app dashboard, we get back to you within a few minutes. Unfortunately, since you did not use this feature, your email landed in the spam folder, hence our team did not get in touch with you.
Regarding the shipping notifications, we can see that it is disabled on your app dashboard. Can you help us with some phone numbers and SMS details that were sent to your customers, please? Until you explicitly enable this feature from the 'notification tab' this feature remains disabled. We have verified the SMS logs and we do not see any order notification being sent from your account.
That being said, we are an ethical business and we take customer feedback very seriously. Please do not worry about the funds as it will be credited back to your account after we assess the situation.
We have sent you an email, please check it out and we promise to make this right.
Thanks
Arpit
Team Zegsu
Im happy with the app!! :) Improve my conversion rate, templates are easy to do/change, customers like the experience, i recommend this app!! Thanks :)
When you have a question about anything, they are so helpfull, and answer so fast, when you contact them. Will recommend them.
Thank you for your review. We are thrilled to know that our SMSGo app is adding value to your store.
Wishing you all the success in your business.
Stay Safe,
Arpit
Team Zegsu
Support
App support provided by Zegsu Software Solutions LLP.
Resources
Developer
Launched
April 7, 2020
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