SMSGo: Abandoned Cart Recovery
Featured images gallery
Highlights
-
Use directly in Shopify admin
About this app
Launched
April 7, 2020
Languages
English
Categories
Abandoned cart , SMS marketingWorks with
SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, AftershipSMSGo is an all-in-one SMS Marketing, Order notifications, Cart recovery & SMS Upsell app.
Recover abandoned carts by sending SMS alerts at scheduled intervals. Add discount codes, and deals, and recover lost sales. Reconvert carts for free with our Abandonment Protector! Create powerful post-purchase Upsell flows with automated SMS sequences. Retarget existing customers using customer winback & coupon codes. Have 1:1 SMS communication with customers. Close sales & collect feedback.
-
Send automated cart recovery SMS to customers who have abandoned checkout
-
Set up multiple abandonment protector SMS notifications with automatic discounts
-
Create powerful SMS Marketing flows with targeted customer segmentation
-
Configure short URLs for abandoned cart with your own domain
-
Use custom SMS sender ID for abandonment checkout notifications.
Pricing
Basic
Free to install
No recurring charge. Pay per use. Cost only for SMS usage.
- Automated Abandoned Cart Recovery SMS Sequences
- SMS Marketing Flows
- Order Notifications & SMS Upsell
- Branded Sender ID & Short URL
Premium
$19/month
Pay few cents for SMS sent and received
- Everything in Basic
- Your Own Private Number
- Two Way SMS to Chat with Customers
- Aftership Integration to Automatically Update Order Tracking
Basic
Free to install
No recurring charge. Pay per use. Cost only for SMS usage.
- Automated Abandoned Cart Recovery SMS Sequences
- SMS Marketing Flows
- Order Notifications & SMS Upsell
- Branded Sender ID & Short URL
Premium
$19/month
Pay few cents for SMS sent and received
- Everything in Basic
- Your Own Private Number
- Two Way SMS to Chat with Customers
- Aftership Integration to Automatically Update Order Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
40 reviews
SMSGo helped me simplify what was something complex and full of uncertainties to a simple automated process. I love the app, customer support is also very helpful.
Support team does not answer
Dear Merchant,
Thank you for sharing your feedback and we are sorry for the inconvenience that you had to face.
We apologize for the delay in responding to your email, however, we did send out an email to you confirming that we have approved your SMS flows. Could you please check if perhaps the email landed in your spam/junk folder?
I have also sent you another email. Is there anything else that you need help with? Please let me know and I will help you out personally.
Stay Safe,
Arpit
Team Zegsu
Great support, amazing functions! Don't sleep on this app!
I loved the idea of this app but customer service lacks a lot. If you rely only on this app to recover carts and want to do different testing you will see yourself missing a lot of customers because your created text messages might take many days to be reviewed due to their delay in being responsive. Besides that they have no chat in their app and only email for contact. You might find yourself also waiting many days for an answer to your queries. Since the beginning of the week they still haven`t reviewed one of my text messages so I actually had to download another app with the same function but fast response although I like the functionality of this one more.
Overall the app is great in functionality but it is definitely not monitored by anyone most of the time. Now i am giving a 3 stars as a big stretch purely for the app idea and unfortunately I have already topped up money in this. If they hired VAs to keep up this app it would easily be my favourite.
Dear Merchant,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and understand the importance of prompt customer service, especially for a tool that plays a crucial role in cart recovery.
We'd like to address the concerns you've raised. Firstly, we apologize for the delay in reviewing your emails. We understand how crucial timely responses are for our merchants, and we're continuously working to improve our response times.
Regarding the custom sender ID registration, we have sent multiple emails to you asking for the necessary details. Unfortunately, we haven't received a response from your end. We're more than happy to assist you with this, so please get back to us at your earliest convenience.
We're also taking note of your feedback about the lack of a chat feature in our app. We're always looking for ways to enhance our user experience, and this is valuable input.
Once again, thank you for your feedback. We're committed to providing the best service possible, and your insights help us move in the right direction. Please don't hesitate to reach out if you have any more concerns or if there's anything else we can assist you with.
Warm regards,
Arpit
Team Zegsu
This is by far the easiest to use and most effective recovery tool.
I am using it in all my stores, you can add as many flows as you want to keep your hot abandonment prospect close to buying, the ROI is amazing at 4 digits and the support is great, honestly, I am slower than them :) they are waiting for my feedback most of the time after I opened a ticket. They are always on top of the issues.
I truly recommend this app, easy to use, affordable, efficient and good support!
About this app
Launched
April 7, 2020
Languages
English
Categories
Abandoned cart , SMS marketingWorks with
SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, AftershipBuilt by Zegsu Software Solutions LLP
About Zegsu Software Solutions LLP
4.5 average rating
3 years building apps for the Shopify App Store
B114 Abhee Lakeview, Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN
Support
Send a message+91 8297720004
contact@zegsu.com
More apps like this
