SMSGo: Abandoned Cart Recovery

It's fairly basic, but I at least like that it doesn't require the customer to xxxxxxx. It's fast to set up too, unlike Klav--.

It's a good temporary measure to get efficient abandoned cart reminders up and running, but as soon as the store becomes bigger I'm personally moving to a cheaper alternative. I think Klav-- is about 1/3 the price per SMS.

not recommended. App doens't work for loads of countries.

Cost per sms is also very expensive.

cs replies once every week, so unable to fix things or ask questions when you need help.

Added 30usd as credit, can't get our money back.

BAD

Edit: Customer support response time was very very slow. But after my review, THEY suddenly took the initiative, and responded very fast. A bit dissapointed it had to go like this.

About the app: it is very basic. It works, and is easy to install. So if you're a beginner and don't want to spend too much time on this, it is a okay choice. However its also quite expensive. 50 cent for 1 sms is a lot imo.

We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business.

We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again.

This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away.

automation good, but every time you edit marketing template, you need to wait for manual verification, and the process is slow.

I use this app to send order pick up reminders after I have fulfilled an order. The developer made a customization for me that fit my needs perfectly. They also added a new feature when I requested additional analytics. Thank you!

Reliable. Higher success rate

Great app for abandoned checkout recovery. Useful for increasing your conversion percentage and bolting on more revenue with little to no extra work on your part.

I use Drip as my abandoned cart email tool and I have really solid results for conversions. Then I started to notice I was getting more and more people that would abandon, but I didn't have an email address....but I did have a phone number. That problem, lead me to this app. I am going to tell you right now, just get this app. It is that simple. If you need more details, read on. I downloaded the app, and had it up and running in less than 10 minutes--that did include my customization. I set it up with 2 text messages. The first text message goes out 10 minutes after a cart is abandoned and offers a 10% discount code (that I can track),. The second goes out 24-hours later and offers free shipping. In the two weeks that I have been using this, I have converted 5 orders for a grand total of $508 in FOUND MONEY. The app suggests that you turn off the email part, but I am comfortable using both Drip and this for my abandons.... Oh, and did I mention it is cheap? The cost for a text message is dirt cheap. I added $10 and think that will last me a good long time. If you are looking for a cart abandonment tool that can send text messages...this is it.

We highly recommend this app to Shopify India merchants. Easy to set up and use. No issues so far. Great!

Im happy with the app!! :) Improve my conversion rate, templates are easy to do/change, customers like the experience, i recommend this app!! Thanks :)