Reviews (41)

Overall rating
4.4
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
July 3, 2024

Great app and 10/10 support. highly recommend for SMS marketing for all shopify stores.

Aida Kobenhavn
Australia
About 1 month using the app
September 25, 2023

SMSGo helped me simplify what was something complex and full of uncertainties to a simple automated process. I love the app, customer support is also very helpful.

Vindets
United States
About 1 month using the app
October 7, 2023

Support team does not answer

Clearix Aqua Purifier
Finland
About 1 month using the app
Zegsu Software Solutions LLP replied October 8, 2023

Dear Merchant,

Thank you for sharing your feedback and we are sorry for the inconvenience that you had to face.

We apologize for the delay in responding to your email, however, we did send out an email to you confirming that we have approved your SMS flows. Could you please check if perhaps the email landed in your spam/junk folder?

I have also sent you another email. Is there anything else that you need help with? Please let me know and I will help you out personally.

Stay Safe,
Arpit
Team Zegsu

October 18, 2023

Great support, amazing functions! Don't sleep on this app!

The Zozo Shop
United States
3 months using the app
August 4, 2020

Im happy with the app!! :) Improve my conversion rate, templates are easy to do/change, customers like the experience, i recommend this app!! Thanks :)

Motolifestyle
Canada
Over 2 years using the app
September 20, 2021

When you have a question about anything, they are so helpfull, and answer so fast, when you contact them. Will recommend them.

Bucketbloom
Denmark
Over 2 years using the app
Zegsu Software Solutions LLP replied September 23, 2021

Thank you for your review. We are thrilled to know that our SMSGo app is adding value to your store.

Wishing you all the success in your business.

Stay Safe,
Arpit
Team Zegsu

November 5, 2020

wonderful app on entire shopify platform for providing comprehensive sms solution which includes abandon cart recovery, marketing campaigns and shipping notifications. simple interface, affordable pricing and features like custom branded url and sender id makes it the best in its class. Moreover the best part is the support, especially the man Arpit, you throw the problems at him and he has the solution for you. Very prompt response, understands the needs of customers and always available for help. Highly recommended!

Gift Your Imagination
India
Over 2 years using the app
Zegsu Software Solutions LLP replied November 5, 2020

Thank you so much for the kind words. Reviews like these just make our day so much better :)

We promise to maintain the same level of top-notch user experience and customer-centricity in our business.

Rooting for your success!

Arpit
Team Zegsu

February 23, 2023

Great app for abandoned checkout recovery. Useful for increasing your conversion percentage and bolting on more revenue with little to no extra work on your part.

Clone Trooper Gear
United States
Almost 2 years using the app
January 21, 2021

This app saved me! I needed an app to send my customers a payment confirmation when I manually marked their orders paid. They were very helpful and made it possible!!! loooove this app! NO MONTHLY CHARGE!

Bakes & Pastes
United States
Over 1 year using the app
Zegsu Software Solutions LLP replied January 21, 2021

Thank you for your review. We are glad that you provided us with your unique use case and implementing this feature has only made our app better for all our merchants. We wish you all the success in your business.

Stay safe,
Arpit
Team Zegsu

March 16, 2021

I had a great experience working with Zegsu SMSGo. Support team has helped me in creating SMS header and SMS content templates. Finally I am able to send SMS with my brand name and contents which is auto sync with Shopify store. Highly recommend this app for great service.

Megdra
India
Over 1 year using the app
Zegsu Software Solutions LLP replied March 22, 2021

Thank you for your review. It was a pleasure working with you to onboard the SMS header and content templates. We hope this has helped increase your brand value and abandon cart recovery metrics.

We wish you all the success in your business.

Stay safe,
Arpit
Team Zegsu