Reviews (3,427)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and user-friendly interface, suitable for all skill levels. They value the precise targeting options, especially for engaging younger audiences like millennials and Gen Z through innovative ad formats such as vertical videos and AR features. The integration with e-commerce platforms, including shoppable ads, is noted for boosting direct sales, while detailed analytics help in optimizing campaigns. Positive feedback also highlights responsive customer support and cost-effectiveness compared to other platforms.

October 13, 2023

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BuyTec
Algeria
1 day using the app
July 20, 2020

don't waste your time on this
we have decided to remove the app from shopify and close this account
our impression is that your advertising techniques are fishy

Charges are changing without our permission
you claim minimum of 5 dollars you don't allow it to save you change it to 50
when we try from shopify it says minimum for the same thing is 20 per day
yet it still forces 50

an organization that uses these type of practices is not honest - we don't want anything to do with it
we also think that if it had any real marketing value it will not have resorted to these kind of methods

GraceHats
United States
About 23 hours using the app
Edited June 1, 2019

Same as everyone else, multiple tries to create an ad with an error of "Sorry, we couldn't process your request. Please try again later." 3 separate ads each attempted at least 24 hours apart. Clearly an app released too soon. Hopefully at some point they will release something that works since it's much more labor intensive to create an ad directly on snapchat.

Mystic Sloth
United States
About 21 hours using the app
Snap Ads replied June 5, 2019

Thank you for the feedback and sorry for the inconvenience. We did a quick check of your account and it appears that you were able to successfully create ads. Please reach out to us if you encounter issues in the future.

February 4, 2021

Very Crazy Very crazy. They are not transparent. you never know how much and for what you pay. as i installed there app. they just started to cut mony cut mony. However after one day paying too much money i decided to delet there app but they still cut my money. a very crazy company Never again

WERBE-WELT.SHOP
Switzerland
About 21 hours using the app
April 24, 2023

not working on chrome. I want to run snap ads on my shopify store so i downloaded the app. Tried making an account and it just keeps refreshing when i input my Snap account information. So i went on Snap Ads website and the same issue occured. I cleared chrome cache , cookies, relaunched chrome. Tried from incognito, none of it worked. I went on different browser and it started working/

Gretala
Canada
About 17 hours using the app
January 16, 2020

This app won't even download onto safari with shopify. Im concerned that snapchat isnt good for converting at all. Had 5+ thousand swipe ups and not a single sale. wouldn't recommend it

Dtoxpatches
United States
About 16 hours using the app
May 15, 2021

its better but not applicable most of the countries. It should give access to all countries. Secondly I found it bit expensive ad marketing.

Big Brands | Small Prices
Pakistan
24 minutes using the app
Edited November 21, 2018

Lowest pricing plan seems to be $3,000 a month. That seems gigantic and needs to be more clearly represented in the description.

TechForAnyBudget
United States
4 minutes using the app
Snap Ads replied April 16, 2019

Thanks you for taking the time to write the review. The app is free.

Please let us know if you still have questions by clicking support in the app listing page.

June 2, 2023

This app dose not work don't waste your time downloading it!........................................

Style Fusion Fashion
United Kingdom
2 minutes using the app
October 28, 2024

Markotic's Miracle's
United States
2 minutes using the app