Reviews (657)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy setup and effectiveness in reaching younger audiences through engaging formats like Stories and AR Lenses. They find the integration with Shopify straightforward, enhancing ad campaign launches, and note the user-friendly interface and lower advertising costs as beneficial for small to medium-sized businesses. Support is highlighted as helpful, providing actionable recommendations to optimize campaigns, leading to increased customer engagement and potential sales boosts.

Edited September 12, 2020

Hello

I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.

Mishastyle
Saudi Arabia
8 months using the app
Snap Ads replied September 14, 2020

Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.

Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.

June 22, 2024

What's wrong? It tracking extra purchases. I showing more sales in ads manager then my shopfiy store.

Dfruit
Saudi Arabia
Over 3 years using the app
June 30, 2024

yes

ِِِAlayjah
United Arab Emirates
3 months using the app
August 27, 2024

Menhood™ - Macobs Technologies Limited
India
6 months using the app
October 24, 2024

Nouvelle' Vision
United States
About 2 hours using the app