Snapchat Ads , 1,640 reviews

Overall rating
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and user-friendly interface. It's seen as a valuable tool for driving traffic and boosting sales, with responsive customer support. Unique features like augmented reality lenses and geofilters are praised for enhancing brand exposure, especially to a younger audience. The app also offers ad credits to help merchants get started, making it recommended for its ease of use, innovative features, and potential to increase engagement and sales.

September 23, 2023


United States
About 1 month using the app
May 11, 2023

app isn't working. nothing is loading at and its preventing me from working ahead, also doesn't look like there's a lot of support handy to help solve this immediately

get litty
United Kingdom
15 days using the app
December 8, 2022

They are alight. Could be more user friendly to figure out how much traffic you are bringing in and how to see the ad itself.

Dashpro™ Smart Bulb Camera
United States
25 days using the app
September 11, 2023

B b. Hbb

About 20 hours using the app
May 8, 2023


Secure X Print
2 months using the app
May 21, 2020

I have been unable to actually make an ad because after taking my payment info the websites buttons stopped working. Not easy to navigate.

Casual Luxury
United States
Over 1 year using the app
October 10, 2021

This isn’t integrating with shopify. I am getting server error every time. Change the browser as well but no progress.

United Arab Emirates
Over 1 year using the app
Edited September 12, 2020


I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.

Saudi Arabia
8 months using the app
Snap Ads replied September 14, 2020

Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.

Please file a support ticket by following this link:

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.

April 29, 2020

I used the app, when I got my free $100 in ads all my ads approved and wiped the money out fast, not one sell! Now an ad wont even approve before it expires! Not happy at all. Funny how it was approved so fast to get that free $100 from me but not now.

Kris’s Top Picks
United States
5 months using the app
Edited June 1, 2020

fuk off ...........................................................................................................................

United States
5 months using the app