Snapchat Ads

Showing 403 error

1 star is a lot for this app. it will work good in the very beggining. then you will get charged for deleted or paused ads. lets not talk about costumer service they either dont know what they are doing or they simply dont want to help.

also, there is an ad that i created and they decided to stop saying it reached the budget which is clearly did not i can see the number of clicks on shopify its nowhere near the numbers they showed me. this app is a mess it designed to suck your money with nothing in return.

i forgot to mention the terrible algorithm . they will literally show your ad to everyone except for people who really want to see your ad no matter how many times you try to edit your information

Horrendous customer support. I started up some ads and was instantly locked out of my account. Ive been getting charged for ads for over a month. $156. Customer support has been terrible back and forth with automation. There is literally no resolution to my problem and they cant remove my payment method. Oh but they sent me a screenshot saying that their conversions showed I had 2,000 clicks. I have google analytics, google tags, and obviously shopify analytics and I can literally see how much traffic I get from snapchat ads. It is nowhere near this number. I would be very careful about this sketchy ad program.

can't connect it to Shopify

Is not working. Besides, I should be able to select the products or collections I want to advertise. It doesn't make sense promoting everything in my store

Horrible experience no proper support from the Snapchat team
Simply closing the chat boat and no replay for mails

Will take your money and give you nothing, like pouring quarters into a broken vending machine, except this one is digital and it can steal a lot!

No reporting, no clue where the money goes.

Very hard to use, lots of the ads are rejected with no real reason, and lots of technical issues, meta is much better in managing their ads.

CRAP! DON'T WASTE YOUR MONEY OR TIME! a waste of time, didn't work, a real waste of time and effort, snapchat doesn't even accept the product feed from the app they made. This is a Big Dirty Joke on Shopify Users. Even if you go direct to Snapchat you can't use your Shopify product feed and snap support you go around in circles, ZERO, UI zero UE zero. overall rating 1 star for the logo ghost. Spend your money at Instagram you be done with your ads by now. YOU CANNOT RUN SNAPCHAT ADS FROM THE SHOPIFY APP. IT NEVER COMPLETES ALWAYS ERRORS OUT AND NEVER WORKS, NEVER CAN FIX, NEVER DOES ANYTHING. GO TO THE SNAPCHAT AD WEBSITE IT IS THE SAME CRAP. NEVER CAN FIX. WE SELL CLOTHING , EVEN WITH AN HOUR PLUS CHAT WITH SNAPCHAT TECHS STILL DOESN'T RUN, THANK YOU EVAN - A BIGGER WASTE OF TIME Snapchat taking the MONEY FOR ADS is the ONLY THING THAT MATTERS WHICH YOUR A COMPLETE FAILURE! Snapchat tech failed twice NO SHOWED FOR MEETINGS.

I would provide -5 start if its available. Very poor, disappointing customer support . If they don't want to support the platform why have they created this. Just to steal money, waste others time. Even after 2months and multiple support requests they haven't responded properly to our Shop button request. Support person said they can't even follow up /escalate or provide ETA or do anything else on our requests. They haven't approved or denied it. Even the ads are not bringing any conversions just burning the budget. Not recommended at all.