Reviews (712)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, ideal for beginners. They praise its simple interface and responsive customer service, which helps optimize ad campaigns. The app effectively targets younger audiences with engaging features like the "swipe up" option, leading to increased store traffic and sales.

July 16, 2025

1 star is a lot for this app. it will work good in the very beggining. then you will get charged for deleted or paused ads. lets not talk about costumer service they either dont know what they are doing or they simply dont want to help.

also, there is an ad that i created and they decided to stop saying it reached the budget which is clearly did not i can see the number of clicks on shopify its nowhere near the numbers they showed me. this app is a mess it designed to suck your money with nothing in return.

i forgot to mention the terrible algorithm . they will literally show your ad to everyone except for people who really want to see your ad no matter how many times you try to edit your information

Monster Munchkins
United States
About 2 months using the app
Edited March 8, 2025

No real experience just setting it up. Just connected it. I have not ran an ad yet. Process was seamless. Now I’m trying to do the business part and unfortunately, the business set up. Emailed didn’t come through for some reason to verify, but I’m working on it.
Got that issue figured out it did not send to AOL so I used the Gmail.
Now the ad is up and running and it’s cool. Trying to figure out the analytics to continue marketing.
Unfortunately, I started the campaign and I’m trying to stop the campaign because I thought I just did it for a two day run. Have to figure that out next.

NorthNature
United States
Over 2 years using the app
May 22, 2025

TAKE YOUR TIME! Don't try to rush the install. I got so confused yesterday, I had to walk away. Today went 100%! Just follow their directions.

Silver Triangle Leatherworks
Canada
About 2 months using the app
May 8, 2025

Super Straightforward, easy explanations and implementation of required data, and setting up ads is a breeze, thx Snapchat!

Technium Foundry
United States
9 months using the app
July 9, 2025

Good experience for right now

Vogue Jewellers
United States
2 days using the app
June 13, 2025

Best for snapchat ad managemenet

Taara
Pakistan
4 days using the app
July 16, 2025

good

Azalea
United States
4 months using the app
Edited May 9, 2025

app is stucked on dashboard not opening ( loading). tell me why is it happening

PetMart
Qatar
5 days using the app
May 31, 2025

good

Lobi Security Tools
United States
2 months using the app
March 21, 2025

Was easy to setup. We'll see what it generates.

Carole by Design LLC
United States
About 1 month using the app