Reviews (49)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 18, 2018

Just started this. The default search for my store (debut theme) was seriously lacking and I was seriously disappointed in that feature. This app definitely changes the way the search functions and if someone is searching out something specific this seems to find everything I can think of searching out on my store and I can not see the reason a customer leaves the store because they could not find something a reason for not purchasing anymore. Well worth the monthly fee. 500+ product store, many variations, within approx a dozen collections.

Dorm Outlet Store
United States
Over 1 year using the app
August 16, 2018

Great customer service! With their immediate response to my concern, i was able to get this a customized search in our navigation. Thanks Alexander

Datum Tech Solutions
United States
24 days using the app
April 24, 2019

The app takes my store to a higher level thanks to the great support. AWESOME customer service. I have used many apps before and uninstalled many but this is a keeper! Also the support was fast, great, polite just awesome. So thumbs up for the team!

Online Shop 4uWePrint
Belgium
23 days using the app
Edited May 6, 2019

Great customer service. I needed help to move the location of the instant search widget. The team at Snappy Search were very responsive and resolved my request in a quick turnaround. They even offered options for customisation. Well done Snappy Search! Would be even better if the app allows search result to display individual questions from the frequently asked question page. At the moment when you type a word, the search result will display pages containing that word only.

Triple Armour
Australia
20 days using the app
Heysenior replied May 7, 2019

Thank you for your review. We continue to improve the search so that our customers feel happy.

March 9, 2020

We used this app to help set up our search and to be able to search SKUs. The customer service is outstanding with quick replies and updates.

Jetski Garage
Australia
15 days using the app
April 16, 2020

Really really good support!
We had two problems and the support solved it immediately - thanks again for this!

The App is really nice, clear and unique. We'll continue to use this App :-)!

Nord-West - Partner für Industrie und Handwerk
Germany
14 days using the app
Heysenior replied April 16, 2020

Hi Nord-West - Partner für Industrie und Handwerk, we appreciate the feedback 🙏! Happy selling and keep being awesome!

November 20, 2018

I started a trial with another company and they bumped the price up towards the end, pressuring me into commitment.

I negotiated the price but was still high. I went to look for another search app. Found snappy, Does exactly what I want it to.

Fast responsive auto complete search app. Just what I needed.

Now if the devs can add the search results feature were in business

Batteryhawk, LLC
United States
11 days using the app
September 27, 2018

Great search tool. Easy to use and cost effective.

The guys at Snappy Search really helped us out by integrating the Snappy Search app into the Locksmith app we use on our shop, so that searches can still be made when products have been restricted by Locksmith.

The guys are very professional and quick to respond and deal with any issues or questions you have.

Highly recommended.

EasyCabin Parts
United Kingdom
10 days using the app
November 7, 2018

The app doesn't integrate perfectly with my theme due to a central screen search bar embedded in my purchased theme but the support is great and they've helped me get it looking good and functioning great!

She Wore Flowers
Canada
7 months using the app
October 24, 2019

So far so good. My only concern is that the product filters only appear after performing a search but I need something which displays the filters without having to do a search. I have tried to contact the company / developers via an online form on shopify but I keep getting errors.

Kinky Bella
United Kingdom
6 months using the app
Heysenior replied October 24, 2019

Hi Kinky,

We made all the changes you requested, please check your SPAM tray, apparently our emails are not coming to you :)