Although I haven't used it yet, the problems encountered during debugging before use will be solved for me immediately, and I will continue to use this plug-in.
Buster and Dickens Pet Shoppe
After discussions with the developer I upgraded my rating. Its not that the app is particularly difficult- there is no coding needed or anything too difficult for a novice, but figuring out where to navigate to fulfill all the needed steps seems a bit confusing and unclear. He was very patient with me and helped guide me, but it was time consuming. I hope they can streamline things better. I have created my first campaign and hopefully it will bring me a bunch of new customers! In the past week I've had to deal with all sorts of computer problems including microsofts windows 10 update bugs and I lost all patience. He was kind enough to still help me. If you would like to see it, busteranddickens.com
My name is Akash Malik. I am the founder of Apps Mav.
First of all my sincere apologies for your experience. And, I appreciate the feedback as it will help us improve.
I have already discussed areas of improvement with my team
That said, there seems to be some misunderstanding and I'd like to help resolve and clarify your comments and observations :
1. The emails that you were disappointed with (the ones that referred to the documentation) are system generated auto-acknowledgement emails to let our customers know that we have received their email. These were not a reply from our support team.
That said, I will make them clearer.
2. Customer support resource: Your first email was answered within 18 minutes and the second just a shy under 8 hours. But I agree that we need to do better- and I would like to assure you that we are actively looking to hire more support resources.
3. Answers to your features observations and questions:
I am sorry but we did reply confirming the features that you are referring to are available in the app:
- Yes, you can show the prize image in the header of the campaign. Social Boost admin--> Campaigns--> Setup--> Campaign header image
- Yes, you can increase the size and change the position of the widget.
Additionally there are many features to customize the appearance as per your requirement.
Social Boost admin-->Widgets tab
- Showing an icon rather than an image is much better in widgets (aka button) as the dimension of the widget is typically small- Select an icon from our gallery or upload your own.
Social Boost admin-->Widgets tab
- There are many display options including the more popular one is to display the campaign as a page on your store. And your users can see the campaign easily either with no clicks (if you select 'show as a pop up' option) or only a click away (if you select the tab option).
Social Boost admin--> Campaigns--> Edit--> Install
I will work on the areas of improvement
We'd love to help you run your campaigns and answer any questions that you may have. Please feel free to email us at
email@example.com and hope you will give us another try
Stay Safe And Regards
Very useful for giveaways, easy to navigate and a good free plan offered. For emails, I prefer to use Shopify.
ID - Te Identifica
This APP is Awesome! I was tried various app... but this one is the better and its price is acceptable!
I gained over 300 emails from one giveaway. I enjoyed the interactive entry questions and incentives to gain entries. Thank you fr back2zeroco.com
Larry's Game Store
This was an easy to use and easy to customize app for creating give-away contests. I like how it doesn't have to pop up on the webpage, so it doesn't disrupt the buyer's experience - they can use it if they choose or ignore it.
She's Got Class
Absolutely awesome! Love the templates, easy set-up and integration. Highly recommend if you're looking for a boost in followers on social media and email subscribers.
This is a great app to manage my giveaways. Easy to use. Easy to set up. Easy to pick a random winner. Love that you offer a free version and you have the option to expand to a paid version once your giveaway reaches a certain number.
it is a good app to interact with people and target leads. they do a good job of explaining and helping you through if needed. not to mention all the options it creates for us. i enjoy it very much thank you great app
Maxou & Bizou
I installed the app yesterday. Easy to install and to manage. Great app. For those who are looking for localization (translation) this app is awesome.