Social Rabbit , 12 reviews

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 25% of ratings are 1 stars
Edited March 14, 2023

Hello Social Rabit.
The support team does not exist, whatever you try. Nobody helps. All the guidance is just prerecorded videos without information on solving issues if they arise.
I would ask for money return; however, I know this never happens, so I am sad I wasted money, and time and hope that issues with the app will be resolved.
I am deleting the app.
Wisdomplacestore.com

Wisdom Place Store
Canada
25 days using the app
Sunshine Ecommerce LLC replied February 24, 2023

Hello, I am sorry to hear about that bad experience you have working with our product. My name is Nadya, CEO of SocialRabbit project. Please feel free to contact me on email nadezhda@socialrabbitplugin.com or Skype live:n.ivanova2709. I will investigate the issue and take care of everything, no worries!

Kind regards,
Nadezhda Ivanova

January 22, 2023

I am deleting the app. It doesn't work consistently, and support doesn't respond. Otherwise, a great concept and very useful when it works. Support can contact me to resolve issues.

Chic Forge
United States
7 days using the app
Sunshine Ecommerce LLC replied January 22, 2023

Hello, I am sorry to hear about that bad experience you have working with our product. My name is Nadya, CEO of SocialRabbit project. Please feel free to contact me on email nadezhda@socialrabbitplugin.com or Skype live:n.ivanova2709. I will investigate the issue and take care of everything, no worries!

Kind regards,
Nadezhda Ivanova

March 16, 2021

App is simply not working at all, not of the feature is available. I dont even understand how they got approved on this marketplace. Sent a message to the devs to get an answer and some kind of help.. no one. Pretty sure is app is dead

PlanetShopper
Hong Kong SAR
32 minutes using the app
Sunshine Ecommerce LLC replied March 16, 2021

Hello, I am sorry to hear about that bad experience you have working with our product. My name is Nadya, CEO of SocialRabbit project. Please feel free to contact me on email nadezhda@socialrabbitplugin.com or Skype live:n.ivanova2709. I will investigate the issue and take care of everything, no worries!

Kind regards,
Nadezhda Ivanova