Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting affiliate and influencer marketing, noting up to a tenfold increase in business growth. It's praised for its user-friendly setup and seamless integration with Shopify, Klaviyo, and Postscript SMS Marketing. Features like offering cash, gift cards, or charity donations are particularly valued. The support team is consistently responsive and effective, with regular updates enhancing the app's performance.
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We ran into some technical issues and our account manager Mals looped in Ani from their dev team who jumped on a call in the evening and helped resolve all of the issues plus more, and we did a follow up call the next day to ensure all was set up and running smoothly again. Super company and support!
Great to work with, quick to respond and help if needed. Continually updating and adding to the product
Great platform for Affiliate marketing with good segmenting, analytics and process to payment.
Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x
This is a super cool tool that our company is so excited about. We had a few bumps as our website is headless but our rep Maxwell Lewis has done an amazing job supporting us all throughout the way! Such a helpful and great guy showing us all the features SS has to offer! Thank you Max :)
Mirna on Customer Care was so helpful and took the time to answer all my follow up questions. She also arrange a 1-2-1 call with the team to clarify my questions. Thank you!
We’ve been using Social Snowball for a few weeks, and I’m impressed! It's intuitive and makes managing affiliate campaigns incredibly easy. The support team is quick to respond if you need help. It’s perfect for growing businesses that want to scale their affiliate marketing efforts efficiently. Highly recommend it!
The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.
This platform can be confusing at first but my Rep Zohaib was the most caring and genuine person I could have asked for. It seemed as though he really acres about the product and is going above and beyond of what I am asking to get set up and answer my questions.
Social Snowball has been an incredible platform to use. Seamless to onboard, use, and scale our affiliates. Mals has been THE BEST communicator on the Social Snowball team and helps us on a daily basis if we need questions answered. She took a call at 1AM EST the other day, lol!
Social Snowball rocks.
I was about to leave Snowball, before reaching out to Customer Service. I didn't think it was the right platform me and my company, but Mirna from customer service reached out, asked me my needs and wants, and helped me get Snowball dialed in for my companies needs.
Saved themselves a customer!
10/10 service.