Reviews (202)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for managing affiliate programs, especially for D2C brands. It simplifies converting customers into affiliates with various payout options, boosting sales and brand growth. The app integrates seamlessly with Shopify and tools like Klaviyo, offering a user-friendly interface and detailed reporting. Merchants praise the smooth onboarding, responsive support, and continuous updates, making it a reliable choice for expanding affiliate marketing efforts.

June 12, 2026

Working within our industry is never easy, but Social Snowball has made our affiliate platform as easy as possible to work within! The team is super responsive, always sharing best practices and insights, and is always open to constructive feedback.

I highly recommend them!

Baked Bags
United States
6 months using the app
January 14, 2026

Social Snowball is user friendly and their customer service team is helpful and easy to access.

Naternal
United States
Over 1 year using the app
September 3, 2025

Social Snowball has been incredibly helpful in getting our affiliate program up and running, and we’ve been very happy with the platform and results so far!

Katie and her team have been amazing — friendly, professional, and so supportive throughout the entire process. I was truly impressed by the level of care and support she provided.

10/10 would recommend!

Dandylion
Canada
4 months using the app
Edited April 1, 2025

We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer.

We look forward to using the platform again.

Napoleon Perdis Cosmetics
Australia
6 months using the app
February 2, 2024

We have had a great experience during the onboarding process. They have helped us every step of the way. They can hop on a quick call if needed! And love that we communicate via slack!

Mentionables
United States
About 2 months using the app
Edited April 24, 2024

The team is very responsive to our needs and the payments process through there system is very simple. We look forward to improvements to the platform.

PlatinumLED Therapy Lights
United States
11 months using the app
April 19, 2023

Excellent service (Duass is super helpful!). Great program, solved all of our needs. Much easier than Grin or Captiv8

Promix Nutrition
United States
5 months using the app
Edited April 22, 2024

Amazing app. Cannot recommend highly enough when it comes to driving additional revenue via affiliates! Support from Mals has been top notch as well

TAILORED ATHLETE
United Kingdom
Over 2 years using the app
December 13, 2021

Cool app. Had some issues figuring out how to make it smooth, but went on a call with their staff and it was all sorted out. Great app, super easy to use and best of all, it works ;)

Awareness Avenue
United States
6 months using the app
April 20, 2022

Next level customer support from Duaas, I look forward to growing with SS over the next few months.

Atlas Bar
United States
About 1 month using the app