Reviews (181)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting affiliate marketing strategies with its user-friendly interface and seamless Shopify and Klaviyo integration. They appreciate the flexible payout options, including cash, gift cards, and charity donations, and the continuous addition of new features. The customer support is noted for being responsive and helpful, essential for smooth onboarding and setup, contributing to business growth and efficient affiliate management.

March 31, 2025

Mirna and the team are incredibly helpful with answering questions and making sure our company fully understands how to get the most out of Social Snowball. The system itself is straightforward, and they’re consistently rolling out new features.

Heavenly Heat Saunas
United States
5 months using the app
Edited April 1, 2025

We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer.

We look forward to using the platform again.

Napoleon Perdis Cosmetics
Australia
6 months using the app
April 22, 2025

Very user friendly! Onboarding is a breeze and the Customer Service is amazing!

Untamed Petals
United States
About 1 month using the app
February 12, 2025

Great to work with, quick to respond and help if needed. Continually updating and adding to the product

Echo Water
United States
4 months using the app
February 3, 2025

The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.

Magic Scoop
Canada
About 1 year using the app
January 29, 2025

Mirna on Customer Care was so helpful and took the time to answer all my follow up questions. She also arrange a 1-2-1 call with the team to clarify my questions. Thank you!

Marleybones
United Kingdom
4 months using the app
March 25, 2025

So far, so great! Awesome support during onboarding and setup. I'll write another review once we've lived with it a bit. I expect it to be fabulous.

Bare Bones
United States
7 days using the app
November 27, 2024

We ran into some technical issues and our account manager Mals looped in Ani from their dev team who jumped on a call in the evening and helped resolve all of the issues plus more, and we did a follow up call the next day to ensure all was set up and running smoothly again. Super company and support!

London Nootropics
United Kingdom
8 months using the app
October 28, 2024

This is a super cool tool that our company is so excited about. We had a few bumps as our website is headless but our rep Maxwell Lewis has done an amazing job supporting us all throughout the way! Such a helpful and great guy showing us all the features SS has to offer! Thank you Max :)

New Brew Official
United States
5 months using the app
November 12, 2024

Great platform for Affiliate marketing with good segmenting, analytics and process to payment.

Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x

The Essence Vault
United Kingdom
About 2 years using the app