Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and robust affiliate marketing features. They find the detailed analytics useful for tracking and optimizing results. The customer service is praised for its responsiveness. Key features like instant customer-to-affiliate conversion, automated tasks, and support for multiple affiliate programs are highly valued. Merchants report increased revenue, affiliate sales, and repeat customers. The clean design and functionality are also commended.

November 9, 2023

Super easy to use and understand. The support team is very responsive and helpful whenever I have questions!

nurecover
United Kingdom
11 months using the app
November 10, 2023

Onboarding and set up was seamless and the Social Snowball Team has always been super helpful when we reach out! This has made our Ambassador Program as a whole an easier lift. Thank you!

Snibbs
United States
4 months using the app
October 13, 2023

Social Snowball has helped us manage two of our affiliate programs and they have been a huge help. Customer Service is very prompt and they really want to hear how they can improve and become more efficient. Overall a great experience!

Akamai
United States
6 months using the app
November 7, 2023

My experience with the app and with Malvika, my customer experience rep, has been great! She is super resourceful, helpful and responds on very short notice. The platform is easy to use and helps us have all our affiliates in one place! I totally recommend it.

Booty Parlor
United States
2 months using the app
September 25, 2023

Amazing user support team that's really willing to work with you to optimize your experience. Amazing interface, flexibility and integrations. Definitely one of the best platforms out there to help run your brand ambassador and/or affiliate programs!

Winged Wellness
United States
5 months using the app
September 18, 2023

Incredible app built by incredible people!!!

Switching from LeadDyno to Social Snowball was a great decision and the team made the migration seamless!

Gains in Bulk
United States
5 months using the app
August 31, 2023

The customer service is outstanding! Shoutout to Malvika for helping out with the integration with our Klaviyo flows. Social Snowball is easy to set up and makes offering an affiliate program very simple. We love that you can offer affiliates the option to get cash, gift cards or donate to charity. Thank you!

LINK
United States
11 months using the app
September 18, 2023

We recently started using Social Snowball and the support I have received from their customer service team has been fantastic. I have been dealing with Malvika and he has been brilliant responded quickly with any questions I have had and helped sort out any problems or queries I have had. Thank you

Lanoguard
United Kingdom
3 months using the app
August 28, 2023

The platform is super intuitive and simple to use, yet still robust and very configurable. Their support is incredible as well. It is definitely the best tool I have ever used for referral and affiliate.

Duradry
United States
10 months using the app
August 29, 2023

Best affiliate/ambassador out there. customers love it and we as merchant love it even more. hassle free payouts, no leaked codes to honey/code injection extensions with the safelink feature (saves us thousands every month).
We tried all the affiliate and referral apps and this one beats them all by a long shot.

ThePodCompany
United States
8 months using the app