Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting affiliate marketing strategies with its user-friendly interface and seamless Shopify and Klaviyo integration. They appreciate the flexible payout options, including cash, gift cards, and charity donations, and the continuous addition of new features. The customer support is noted for being responsive and helpful, essential for smooth onboarding and setup, contributing to business growth and efficient affiliate management.
Refine
-
By rating
Mirna and the team are incredibly helpful with answering questions and making sure our company fully understands how to get the most out of Social Snowball. The system itself is straightforward, and they’re consistently rolling out new features.
We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer.
We look forward to using the platform again.
Very user friendly! Onboarding is a breeze and the Customer Service is amazing!
Great to work with, quick to respond and help if needed. Continually updating and adding to the product
The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.
Mirna on Customer Care was so helpful and took the time to answer all my follow up questions. She also arrange a 1-2-1 call with the team to clarify my questions. Thank you!
So far, so great! Awesome support during onboarding and setup. I'll write another review once we've lived with it a bit. I expect it to be fabulous.
We ran into some technical issues and our account manager Mals looped in Ani from their dev team who jumped on a call in the evening and helped resolve all of the issues plus more, and we did a follow up call the next day to ensure all was set up and running smoothly again. Super company and support!
This is a super cool tool that our company is so excited about. We had a few bumps as our website is headless but our rep Maxwell Lewis has done an amazing job supporting us all throughout the way! Such a helpful and great guy showing us all the features SS has to offer! Thank you Max :)
Great platform for Affiliate marketing with good segmenting, analytics and process to payment.
Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x