Reviews (216)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

October 29, 2024

Absolutely trash support

AllMatters
Denmark
11 months using the app
December 30, 2021

Does not work, constant issues and no support wouldn't allow affiliates to add a payment method. Doesn't allow new sign ups after 100 wouldn't recommend

Print Me Pretty UK
United Kingdom
8 days using the app
Social Snowball replied January 4, 2022

Thank you for your review.

In order for affiliates to add a payout method, you first have to select which payout methods you want to offer in your settings tab so that affiliates know the payout methods they can choose from. This is explained during our onboarding flow, but I do apologize if this wasn't made clear enough. We are appreciative of your feedback and are working on making this more intuitive.

Social Snowball does in fact allow unlimited sign ups on every plan.

Our support team is online 9-5 EST M-F and will always answer within a couple of minutes. The team does work less hours between Christmas and New Years, however.

Thank you again for your review and feedback. I have sent you an email with more information regarding the problems you faced.

-Noah