Reviews (224)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affiliate marketing tool for its effective management of creator and customer programs, enhancing operational efficiency. It features a user-friendly interface, seamless Shopify and Klaviyo integration, and diverse payout options like cash, gift cards, and charity donations. The app is noted for its smooth onboarding, reliable functionality, and exceptional, responsive customer support. Continuous updates and user feedback incorporation are also highlighted.

September 3, 2024

We are still in the early stages of fully activating with Social Snowball, and while the experience has been promising overall, there have been some significant challenges.

The platform is designed to operate with a hands-off approach once set up, which should eventually save our staff time and allow them to focus on other critical areas of the business. However, the initial setup and integration ...

AIRWAAV
United States
3 months using the app
August 17, 2022

This is a good app. Helps with auto payouts compared to other apps where you have to manually do the payouts.. Support was really helpful to customize for us since we already had affiliates we were working with.

Unsubscribe Hair & Body
United States
Almost 2 years using the app
September 1, 2023

Staying organised while trying to grow an ambassador program can be challenging, but with the help of Snowball and their amazing team we've been able to grow our ambassador program while staying organised which we really appreciate.

There have been a few hick ups along the way that came up tech wise (which happens in any app from time to time) but their support team is always sure to get them ...

Good Protein
Canada
Over 1 year using the app
Edited June 7, 2022

Our customer service rep was very fast with their responses, helpful and very fun to chat with! We got our question resolved in under 10 min!

ROVUX Footwear
United States
About 1 year using the app
March 1, 2022

The onboarding tech was patient and helpful. I look forward to seeing how it works. Good support and I liked preset content.

Add Life
United States
3 months using the app
Edited November 8, 2021

Social Snowball is a very effective app to get new customers and buyers in the process. a very effective approach for referrals

vintage soccer jersey
Philippines
3 months using the app
February 22, 2024

It's easy to use, fast to set up and the support team is really good! I would love to have more personalised options in certain pages though, the visual customisation is a bit basic. Also, if affiliates want to track their gains/commissions, they need to sign up to Snowball outside of your website, which I find not ideal.

MoYou London
United Kingdom
About 2 months using the app