Reviews (219)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

November 9, 2023

Super easy to use and understand. The support team is very responsive and helpful whenever I have questions!

nurecover
United Kingdom
11 months using the app
October 28, 2021

customer support is beyond fire.. really helpful
11/10 recommend to everyone and anyone who runs a business

REALTAKAI
United States
10 months using the app
November 15, 2021

We installed Social Snowball and could not be more pleased on offering an affiliate program now to our customers. It is a great way for us to get our most loyal customers rewarded for sharing how much they love our coffee and teas and also get their friends a discount when buying from us.
The installation was super easy and getting us started took just a few minutes and we had the program set up. The app has the integrations we were hoping for with Klaviyo and also Postscript SMS Marketing and that fits perfectly with our marketing strategy.
We had a few questions to customize it to our specific needs and the support team is super responsive (within minutes) and had all our questions answered in a simple chat immediately.
We are so happy to have been able to add this new additional value for our customers in our online store!

Tico Coffee Roasters
United States
10 months using the app
August 29, 2023

Best affiliate/ambassador out there. customers love it and we as merchant love it even more. hassle free payouts, no leaked codes to honey/code injection extensions with the safelink feature (saves us thousands every month).
We tried all the affiliate and referral apps and this one beats them all by a long shot.

ThePodCompany
United States
10 months using the app
May 18, 2023

Super easy to use and great support getting things set up properly! All done quickly and with a sense of humor :)

Health Direct
United States
10 months using the app
August 28, 2023

The platform is super intuitive and simple to use, yet still robust and very configurable. Their support is incredible as well. It is definitely the best tool I have ever used for referral and affiliate.

Duradry
United States
10 months using the app
October 27, 2022

Best app if you want to build an affiliate program with a very good customer support, thank you for the help with my questions

Mones Fashion
Germany
10 months using the app
November 11, 2022

We have not fully deployed the app but it is showing great potential. User-friendliness comes to mind, and the support team deserves 6 stars out of 5. Onboarding with them is a dream!

GROOM
Canada
9 months using the app
September 18, 2023

We recently started using Social Snowball and the support I have received from their customer service team has been fantastic. I have been dealing with Malvika and he has been brilliant responded quickly with any questions I have had and helped sort out any problems or queries I have had. Thank you

Lanoguard
United Kingdom
9 months using the app
April 9, 2024

Setting up Social Snowball has been a breeze thanks to their amazing support team. Ani has helped me every step of the way, remaining patient with me throughout the entire process. All of my questions were answered promptly and thoroughly by Ani. Really appreciate the attention and eagerness to help.

High Steaks
United States
4 months using the app