Reviews (219)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

October 13, 2023

Social Snowball has helped us manage two of our affiliate programs and they have been a huge help. Customer Service is very prompt and they really want to hear how they can improve and become more efficient. Overall a great experience!

Akamai
United States
6 months using the app
July 22, 2022

Experience so far has been quite good! I like the multiple affiliate program functionality a lot & think it's the only referral software for SMBs that has that feature. Pricing is on the high side, either flat rate or commission % should be lowered to be competitive with the market, but solid software.

Ralli | Alcohol Health
United States
6 months using the app
April 29, 2022

So simple and easy to use from a setup standpoint and because of its simplicity customers find it easy as well. The best part is the very responsive support!

Rejuvalift Beauty
United States
5 months using the app
November 7, 2023

My experience with the app and with Malvika, my customer experience rep, has been great! She is super resourceful, helpful and responds on very short notice. The platform is easy to use and helps us have all our affiliates in one place! I totally recommend it.

Booty Parlor
United States
5 months using the app
August 22, 2021

Love the app so far, very easy to set up and use, I would recommend it to anyone looking to scale their brand even further. Even the support team is right by your side to help you if you have any questions. I'm definitely going to use it for any future projects too!

RareFriends Los Angeles
Canada
5 months using the app
October 27, 2022

This app is worth every penny. Social snowball has automated tasks that uses to take me hours on end. From onboarding affiliates, to tracking results, to seamlessly paying commissions in just one click- this app has been an absolute life saver for me.

Tabs Chocolate
United States
5 months using the app
September 18, 2023

Incredible app built by incredible people!!!

Switching from LeadDyno to Social Snowball was a great decision and the team made the migration seamless!

Gains in Bulk
United States
5 months using the app
September 25, 2023

Amazing user support team that's really willing to work with you to optimize your experience. Amazing interface, flexibility and integrations. Definitely one of the best platforms out there to help run your brand ambassador and/or affiliate programs!

Winged Wellness
United States
5 months using the app
March 15, 2022

Amazing experience when reaching out to support. Duaas was an excellent resource in helping me out with my questions and i waited about 10 minutes from when i reached out!.. Thank you

ShopStrato
Switzerland
5 months using the app
April 19, 2022

Great Customer Service And The App Is very helpful when increasing more orders from word of mouth/affiliate marketing!

Market Thrill
United States
5 months using the app