Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting affiliate and influencer marketing, noting up to a tenfold increase in business growth. It's praised for its user-friendly setup and seamless integration with Shopify, Klaviyo, and Postscript SMS Marketing. Features like offering cash, gift cards, or charity donations are particularly valued. The support team is consistently responsive and effective, with regular updates enhancing the app's performance.
Refine
-
By rating
This app is going to be a game changer and I'm sure it already has been for a ton of stores. Giving your customers the ability to turn around and essentially be a part of your sales team all while earning a commission is genius. I've already made an extra $100 in sales. It's just bonus money on top of your sales. 100% recommended.
Everything from start to finish was SO easy and user-friendly, especially for our affiliates. It's incredible how well-organized the software is, so much so that it's basically hands-off once you get everything set up.
Their reps were helpful and quick to answer any questions we had. I'd recommend Social Snowball to anyone looking to upgrade their affiliate marketing!
The support will help you no matter what concerns! The user interface is easy to understand and there are many options. Top App!
Just started using Social Snowball. Great so far! Awesome support team. Thanks to Duaas and Noah for the careful onboarding
This is a good app. Helps with auto payouts compared to other apps where you have to manually do the payouts.. Support was really helpful to customize for us since we already had affiliates we were working with.
I've been using this app for a few months. The idea is brilliant but there are quite a few bugs to beware of. The support is pretty responsive but it takes them ages to iron out bugs as they pop up. When we launched our program the Klaviyo integration didn't work properly at all and it took 4 weeks for them to actually make it work. They have "creatives/emails" that you can send using their platform but the text is really gamie and you can't change it. I recently noticed they started sending automated emails to customers even though the settings were off. It's confusing for our customers as they get a Klaviyo email and then a crappy social snowball one too encouraging them to make an account in their platform -another thing that really should be store brand able. I mentioned it to support 3 weeks ago and thought they turned it off only to find it was still on. If your a small store that doesn't really need a product to have a strong branded experience this app can do the job. If you want to customise your messaging and touchpoints to be a smooth experience unfortunately this app needs more focus and dev support. Also support is based in Asia but works on California time so if your not there expect waiting the whole day for a response. I'm giving this a 3 as they do listen but the fact that customer facing bugs pop up and stay around for more than a week is painful as you're trying to build an e-commerce experience that rocks.
We are using it for a refer a friend campaign and it's a great app! + customer support is really great!
Great app - highly recommend
Staying organised while trying to grow an ambassador program can be challenging, but with the help of Snowball and their amazing team we've been able to grow our ambassador program while staying organised which we really appreciate.
There have been a few hick ups along the way that came up tech wise (which happens in any app from time to time) but their support team is always sure to get them resolved asap.
We'd definitely recommend using this app to grow your own affiliate or ambassador program.
Well-designed app with a very good support team! I needed help with setting up and integration and they offered to hop on a call and walk me through it that very second! Problem solved!