Reviews (204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for boosting sales and revenue quickly after integration. It effectively manages affiliate and influencer marketing programs, converting customers into affiliates to enhance loyalty and engagement. The user-friendly interface, automations, and seamless integrations with Shopify, Klaviyo, and Postscript SMS Marketing are highly valued. Multiple payout options and detailed reporting help optimize affiliate programs. Exceptional customer support, with team members like Mals, Ani, and Duaas frequently mentioned, ensures a smooth onboarding process. Continuous updates based on feedback keep the app effective and relevant. Merchants appreciate its positive impact on businesses, robust features, and strong support.
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best app ever - bost my revenue I am highly recommended to use it for evrey store - not matter what are you selling
The support team was great and they helped me set up the app in less than 5 minutes! That's very nice as I'm very busy and they did it all for me. Thanks! :)
The onboarding tech was patient and helpful. I look forward to seeing how it works. Good support and I liked preset content.
Social Snowball is a very effective app to get new customers and buyers in the process. a very effective approach for referrals
Noah was very helpful in setting us up with the affiliate program for latico. We are excited to get started and highly recommend using Snowball if you are on the fence!
The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.
Thank you for your review. Although currently you cannot edit the text in our out of the box email sequence, we do encourage merchants who want to customize this text to use our Klaviyo integration (or other ESPs through Zapier such as Mailchimp or Omnisend) which allows you to fully customize every aspect of the emails sent to your affiliates. If interested, a team member would be more than happy to help set this up for you. We do plan on building an in app email editor down the road.
- Noah
Really easy-to-use app and the support go above and beyond to help. I've just set it up, but so far so good!
Does not work, constant issues and no support wouldn't allow affiliates to add a payment method. Doesn't allow new sign ups after 100 wouldn't recommend
Thank you for your review.
In order for affiliates to add a payout method, you first have to select which payout methods you want to offer in your settings tab so that affiliates know the payout methods they can choose from. This is explained during our onboarding flow, but I do apologize if this wasn't made clear enough. We are appreciative of your feedback and are working on making this more intuitive.
Social Snowball does in fact allow unlimited sign ups on every plan.
Our support team is online 9-5 EST M-F and will always answer within a couple of minutes. The team does work less hours between Christmas and New Years, however.
Thank you again for your review and feedback. I have sent you an email with more information regarding the problems you faced.
-Noah
Austin was a big help on getting us off the ground. Excited to try this out and watch the revenue pour in!
Top app in shopify. We have a strong community around our brand, so having a solid partner for our affiliate management is essential. This app goes beyond expectations. This is the new word to mouth, this is needed for a brand to grow RCR and LTV. This app will have a major impact on our long term success. For now, it's been a great partner, incredibly fast support, and awesome founder. Would recommend 10/10
We're beyond thrilled to hear you've had such a positive experience with us. Please don't hesitate to reach out if you ever have any concerns or suggestions! :)