Reviews (219)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

February 1, 2024

Everything from start to finish was SO easy and user-friendly, especially for our affiliates. It's incredible how well-organized the software is, so much so that it's basically hands-off once you get everything set up.

Their reps were helpful and quick to answer any questions we had. I'd recommend Social Snowball to anyone looking to upgrade their affiliate marketing!

Sour Strips
United States
29 days using the app
April 26, 2021

So happy I found social snowball. Automates everything and makes payouts quick and simple. If your store is already doing volume this will instantly boost revenue. Creates a community for your customers and produces infinite brand awareness.

Dolphinsavers
France
About 1 month using the app
March 22, 2023

Great product, super easy to use and has stellar customer support/onboarding. Definitely would recommend it if you looking for enhancing your organic affiliate marketing. We're using it as a Give $10 get $10 customer-to-customer referral program as well as tracking influencers/creators for more traditional affiliate sales.

BATCH
United States
About 1 month using the app
January 21, 2021

This app is going to be a game changer and I'm sure it already has been for a ton of stores. Giving your customers the ability to turn around and essentially be a part of your sales team all while earning a commission is genius. I've already made an extra $100 in sales. It's just bonus money on top of your sales. 100% recommended.

FULLERMOE
United States
30 days using the app
February 1, 2023

The support will help you no matter what concerns! The user interface is easy to understand and there are many options. Top App!

YourFluffyChoice
Austria
29 days using the app
June 9, 2022

Just started using Social Snowball. Great so far! Awesome support team. Thanks to Duaas and Noah for the careful onboarding

Bat Hats
United States
27 days using the app
September 27, 2022

We are using it for a refer a friend campaign and it's a great app! + customer support is really great!

Our Daily Bottle
Belgium
22 days using the app
December 21, 2023

Great app - highly recommend

Body Restore
United States
21 days using the app
November 4, 2021

The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.

Old Whippersnapper's® Natural Handmade Manly Soaps
United States
17 days using the app
Social Snowball replied November 4, 2021

Thank you for your review. Although currently you cannot edit the text in our out of the box email sequence, we do encourage merchants who want to customize this text to use our Klaviyo integration (or other ESPs through Zapier such as Mailchimp or Omnisend) which allows you to fully customize every aspect of the emails sent to your affiliates. If interested, a team member would be more than happy to help set this up for you. We do plan on building an in app email editor down the road.

- Noah

April 29, 2022

Well-designed app with a very good support team! I needed help with setting up and integration and they offered to hop on a call and walk me through it that very second! Problem solved!

Carnivore Snax
United States
16 days using the app