Reviews (219)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

April 29, 2022

Well-designed app with a very good support team! I needed help with setting up and integration and they offered to hop on a call and walk me through it that very second! Problem solved!

Carnivore Snax
United States
16 days using the app
May 4, 2021

This app has solved our affiliate marketing needs! Super simple & clean design and awesome support. Best way to increase your bottom line pretty easily. I definitely would recommend this to anyone running an e-commerce business.

Hour Glxss
United States
15 days using the app
March 3, 2023

It's been almost a month since I integrated Social Snowball into my business, and I'm impressed by how friendly & helpful the staff has been, how user-friendly their platform is. Shoutout for Duass for helping me out during the on-boarding process, by setting up goals, answering all of my questions, scheduling follow-up sessions to review the progress. Can't recommend this app enough!

Ps. I've got my first sale through the affiliate code within few days of installing (not guaranteed results of course, but useful to know)

MomentsMade.co
United Kingdom
14 days using the app
December 9, 2021

They did a great job helping me set everything up. Surprised how it was to get started with this. Highly recommend!

Black Crown Jewelry
United States
13 days using the app
December 16, 2021

The Snowball team has great customer service! I'm excited to use the app and see how it goes with increasing referrals.

Angela J. Ford | Fantasy Author
United States
13 days using the app
May 13, 2021

This app is a great way to get additional revenue. We have been running affiliate programs at scale but always had issues simplifying the process for our devs, this does just that. Great work team.

Diamonds Bussin
United States
8 days using the app
December 30, 2021

Does not work, constant issues and no support wouldn't allow affiliates to add a payment method. Doesn't allow new sign ups after 100 wouldn't recommend

Print Me Pretty UK
United Kingdom
8 days using the app
Social Snowball replied January 4, 2022

Thank you for your review.

In order for affiliates to add a payout method, you first have to select which payout methods you want to offer in your settings tab so that affiliates know the payout methods they can choose from. This is explained during our onboarding flow, but I do apologize if this wasn't made clear enough. We are appreciative of your feedback and are working on making this more intuitive.

Social Snowball does in fact allow unlimited sign ups on every plan.

Our support team is online 9-5 EST M-F and will always answer within a couple of minutes. The team does work less hours between Christmas and New Years, however.

Thank you again for your review and feedback. I have sent you an email with more information regarding the problems you faced.

-Noah

August 31, 2023

We just started using this app, and it has been SO user-friendly and easy to use already. It's our third attempt at setting up a referral program, and it's been the easiest by far, with exceptional account management and support. Excited to grow our program with Snowball!

SideDish
United States
7 days using the app
December 22, 2020

Amazing app! Literally was able to set up in less than 5 minutes. This app is a no brainer if your trying to come up on a $bag. Also is great for natural brand exposure and promotes word of mouth marketing. Which we all know is the most powerful!

Try Gloo
United States
6 days using the app
Social Snowball replied December 22, 2020

Thank you for the kind words! We are thrilled to hear you are enjoying Social Snowball. If you ever have any questions or recommendations please don't hesitate to reach out! :)

April 10, 2021

this app is so fireeeee and simple its a must have if you want more revenue and a other source of revenue for your shopify stores

Glamourskinco
United States
5 days using the app