Reviews (198)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of affiliate and influencer marketing programs. They appreciate its user-friendly interface and seamless integration with Shopify and Klaviyo, which help streamline operations. The app offers versatile payout options, including cash, gift cards, or donations, and allows instant conversion of customers to affiliates. Merchants also value the detailed analytics for optimizing their programs. The customer support is praised for its responsiveness and effectiveness in addressing issues and incorporating feedback.

February 20, 2024

The team at Social Snowball is the best. Direct communication with them makes things easy, and they are always taking into account client feedback to improve their platform. Noah, Jared, and Mals are the best. 10/10 team!

Based Supplements
United States
5 months using the app
February 21, 2024

Their platform is great. Super easy to set up an affiliate program and the platform makes it very easy to activate all types of partners (Creators, customers)

Their support team is awesome, very responsive and helps you work through any challenges. Would recommend this to any brand that's looking to scale an affiliate program.

Aura House
United States
About 2 months using the app
February 21, 2024

Social snowball has been amazing for our brand. The results started flowing in immediately. Mals from support is also very responsive and helpful!

The Foldie®
United States
6 months using the app
February 1, 2024

Everything from start to finish was SO easy and user-friendly, especially for our affiliates. It's incredible how well-organized the software is, so much so that it's basically hands-off once you get everything set up.

Their reps were helpful and quick to answer any questions we had. I'd recommend Social Snowball to anyone looking to upgrade their affiliate marketing!

Sour Strips
United States
29 days using the app
January 22, 2024

We are using Social Snowball for customer and affiliate referrals. The Social Snowball team has been supportive every step of the way in onboarding. We've bombarded them with multiple questions and feature requests for the first month and they are super quick to respond and help us come up with solutions. The app work pretty well now, and they have a robust product roadmap, so it will only get better.

Tumble
United States
About 2 months using the app
October 13, 2023

Social Snowball has helped us manage two of our affiliate programs and they have been a huge help. Customer Service is very prompt and they really want to hear how they can improve and become more efficient. Overall a great experience!

Akamai
United States
6 months using the app
September 18, 2023

We recently started using Social Snowball and the support I have received from their customer service team has been fantastic. I have been dealing with Malvika and he has been brilliant responded quickly with any questions I have had and helped sort out any problems or queries I have had. Thank you

Lanoguard
United Kingdom
9 months using the app
April 13, 2024

Mals is really helpful in resolving influencer's issues.

Hiara Extensions®
United States
6 months using the app
February 2, 2024

We have had a great experience during the onboarding process. They have helped us every step of the way. They can hop on a quick call if needed! And love that we communicate via slack!

Mentionables
United States
About 2 months using the app
November 10, 2023

Onboarding and set up was seamless and the Social Snowball Team has always been super helpful when we reach out! This has made our Ambassador Program as a whole an easier lift. Thank you!

Snibbs
United States
4 months using the app