Reviews (191)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and automation of affiliate tasks. They praise its ability to convert customers into affiliates, enhancing brand visibility and revenue. The support team is recognized for their quick response and problem-solving skills. Features like instant affiliate promo codes and multiple payout options are well-liked. Merchants report more repeat and new customers, a smooth onboarding process, and immediate revenue increase. The robust platform and excellent customer support are also valued.

February 2, 2024

We have had a great experience during the onboarding process. They have helped us every step of the way. They can hop on a quick call if needed! And love that we communicate via slack!

Mentionables
United States
About 2 months using the app
January 11, 2024

We really love Social Snowball! It's perfect for our business, and their team is just awesome to work with. Everything we need for our affiliate and even influencer programs is right here. Don't waste time looking elsewhere – Social Snowball has you covered!

Javy Coffee
United States
Almost 2 years using the app
January 22, 2024

We are using Social Snowball for customer and affiliate referrals. The Social Snowball team has been supportive every step of the way in onboarding. We've bombarded them with multiple questions and feature requests for the first month and they are super quick to respond and help us come up with solutions. The app work pretty well now, and they have a robust product roadmap, so it will only get better.

Tumble
United States
About 2 months using the app
February 2, 2024

Social Snowball's team is incredibly supportive, and the app has made managing our affiliate and influencer programs a breeze. Highly recommend!

Farmers Defense
United States
3 months using the app
October 13, 2023

Social Snowball has helped us manage two of our affiliate programs and they have been a huge help. Customer Service is very prompt and they really want to hear how they can improve and become more efficient. Overall a great experience!

Akamai
United States
6 months using the app
August 29, 2023

Best affiliate/ambassador out there. customers love it and we as merchant love it even more. hassle free payouts, no leaked codes to honey/code injection extensions with the safelink feature (saves us thousands every month).
We tried all the affiliate and referral apps and this one beats them all by a long shot.

ThePodCompany
United States
10 months using the app
September 18, 2023

We recently started using Social Snowball and the support I have received from their customer service team has been fantastic. I have been dealing with Malvika and he has been brilliant responded quickly with any questions I have had and helped sort out any problems or queries I have had. Thank you

Lanoguard
United Kingdom
9 months using the app
November 10, 2023

Onboarding and set up was seamless and the Social Snowball Team has always been super helpful when we reach out! This has made our Ambassador Program as a whole an easier lift. Thank you!

Snibbs
United States
4 months using the app
November 7, 2023

My experience with the app and with Malvika, my customer experience rep, has been great! She is super resourceful, helpful and responds on very short notice. The platform is easy to use and helps us have all our affiliates in one place! I totally recommend it.

Booty Parlor
United States
5 months using the app
August 29, 2023

Love how easy this is to setup and use. Team is super responsive and helpful when I have any questions or issues. Features I've requested have been added quickly which shows they care about customer feedback and making a great product that maximizes value for users.

where do you draw the line
United States
7 months using the app