Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and efficient backend operations. They value its unique live selling features on Facebook and Instagram, including automatic daily product posting and live sales overlays. The automatic invoicing feature is praised for boosting sales. Merchants also commend the app's affordability and excellent customer service. They find it easy to navigate, with convenient features like cart viewing and checkout. The ability to send notifications via messenger and hold carts for an extended period is also appreciated. This app has been instrumental in streamlining operations and improving inventory management for merchants.

August 20, 2023

Joe & the team at soldlive truly care about their product! The customer service is fast, thorough & thoughtful. And they are ALWAYS asking for feedback on how to improve.

If you sell live on social media, soldlive is a game changer!

Flamingo Boutique By Dani
United States
4 months using the app
April 23, 2024

Sold Live has completely transformed the landscape of live product selling with its innovative platform! As an enthusiastic user, I’m thrilled to share how this app has revolutionized the way I engage with live streaming sales events.

One of the standout features of Sold Live is its seamless integration of live streaming and e-commerce, allowing sellers to showcase their products in real-time while interacting with viewers in a dynamic and engaging manner. The ability to ask questions, make inquiries, and even place orders directly within the live stream creates an immersive shopping experience like no other.

The app’s user-friendly interface makes it incredibly easy for sellers to set up and manage their live streams, with intuitive tools for uploading product images, writing descriptions, and setting prices. Additionally, Sold Live offers built-in marketing features to help sellers reach a wider audience and drive sales, including promotional banners, social media integration, and targeted notifications.

Markiza Moda Italiana
Slovakia
4 months using the app
May 8, 2023

I love using this app & the team! The are so helpful , even when there is an issue or have a question!

The Flamingo Lady Nails
United States
About 2 months using the app
SoldLive replied May 8, 2023

Thank you Rachel!

If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.

Edited August 24, 2020

I love this app. I can't believe how easy it was to transition. The app is so user friendly and my customers love it! Having this app has increased my sales! Customers have the convenience of being invoiced right away and it saves me a ton of time and makes my day that much easier. Previously I was on a group page so my customers are transitioning to my business page very well because of the easy invoicing. I love this because it shifts the responsibility to the customer in terms of their invoice. The fact that they can comment on a video that is no longer live and still be invoiced is amazing as well. Now, once my live is over, I can walk away and wait for the orders to come in. I have to finish tagging all of my inventory and I will be all set. Thanks so much!

Be So Glamorous Accessories
United States
Over 3 years using the app
December 4, 2020

We started using this app in September and with any new adjustment and software there were some kinks to work out. Joe talked through everything with us round the clock and was adamant to even work over the weekend on our case to make sure we would be able to maximize sales in the coming week. The communication has always been very clear and we have gone back and forth with making sure everything is working perfect and to standard. Joe also checks in before I can even get back to him on an issue. He has even popped into a live sale we were having trouble with to troubleshoot on the spot. All in all, we love the simplicity of the app. We used a competing brand in the past and the insane fees and pricing was not worth the struggle of keeping the two very separate entities in sync. We love that this just integrates with Shopify to keep things streamlined, which the other software did not. Our customers have been very receptive as well. Overall would definitely recommend. When in doubt, ask questions, ask for help & it will be a great experience.

Shop Bubbly Boutique
United States
Over 3 years using the app
March 18, 2021

Being in Canada - it was not easy to find an app that would work for comment selling/invoicing. From my first experience with the app and the customer service of Joe I have been blown away. Any glitches along the way he has helped to solve them. Set up was super easy. Before I would spend hours invoicing and now when I go live for my Sip and Shops I can easily invoice through this program 100+ orders a day. The instock feature is great too. The auto tagging! This is a app you need in your business.

Bee Trendy Boutique
Canada
Over 3 years using the app
July 25, 2020

All in all, I just finished the shipping for this week and I was really pleased with how the whole thing worked. I have been sending out invoices for years, and it’s very hard to keep track of inventory when something is “sold” but not paid for. With the new system, everything is paid for and I can just resell things immediately on the website if they don’t sell live. I’m very happy with this. It’s something I’ve been dreaming about for years

High Desert Orchids
United States
Almost 3 years using the app
SoldLive replied July 26, 2020

Thanks for all your feedback (and patience!) these past few weeks as we've worked to improve the waitlist and checkout hold features for your live sales.

Your feedback that this app is what you've "been dreaming about for years" brought a huge smile to the teams' face. I can't tell you how motivating that is to hear!

ps. in addition to your live sales, it will also work on your regular posts too. I think you already know this, but any 'sold' comment on ANY of your FB posts will get properly invoiced by the app. So feel free to use it on your picture posts as well :)

February 10, 2021

Joe and his team have been super helpful and attentive. We had a need outside of their app and they worked hard to add it on. We use the app to run our facebook live sales and saves so much time not having to read comments and send invoices.

LaxAquarium
United States
Over 2 years using the app
December 14, 2021

This has been a game changer for my business! Zero invoicing needed!! Super easy for the seller and the customers. Joe is incredibly helpful while launching and making sure everything works. He is always open to feedback. This is a must have app!

Alicia's Fab $5 Gems
United States
Over 2 years using the app
February 26, 2021

Love this app! There was a bit of a learning curve in terms of how my POS software integrated with Shopify and then the app...infact after the first 2 weeks I got frustrated and hastily said I wanted to cancel. Joe was awesome and helped me to trouble shoot. Weeks 3 and 4 have been amazing! I am so happy I stuck with it! This has saved me hours and hours of time doing manual invoices! Get it and stick with it. You will not be sorry!

decoronadimehamilton
Canada
Over 2 years using the app